Leading Through Change B2C Commerce Future Trends: Key Insights for 2022 Salesforce EMEA March 23, 2021 How has the pandemic affected customer behaviour? Learn how B2C commerce future trends are driving tomorrow’s customer journey. Commerce Digital Transformation Future of Work Sales B2B Organisations Say 50% of Revenue Comes from Digital Channels Salesforce EMEA March 18, 2021 What strategies are driving B2B organisations in the digital-first environment? Discover the impact of digital channels on B2B commerce. Digital Marketing Digital Transformation Leading Through Change Customer Data Platform Why Law Firms Must Embrace Data & Analytics Vincent Perrin March 9, 2021 By embracing digital transformation, legal firms can become client-centric businesses on every level. Here's how to get started Customer Data Platform Reports How to Win Trust and Improve Connected Customer Experiences in Belgium Salomé Pouw March 3, 2021 Data from the 4th Salesforce State of the Connected Customer report: get insights into customer connected experiences worldwide & in Belgium. Customer Experience Digital Transformation Reports Professional Services The Opportunity for Professional Services Firms in Times of Change Richard Metcalfe February 16, 2021 Demand for digital services and easy access to unified corporate data has skyrocketed. Read how it's changed within professional services. Digital Transformation Professional Services Sales Strategy Sales Productivity: Why It’s Important and How to Improve It Salesforce EMEA February 12, 2021 Learn how technology can boost sales productivity and why businesses don’t need an IT department to get innovative. Digital Transformation Sales Sales Strategy Customer Success Bank of Georgia: Digital Technology Transforming Customer Experience Salesforce Authors February 11, 2021 Discover how Salesforce teamed up with the Bank of Georgia to digitally transform its customer experience. Customer Experience Customer Success Digital Transformation Reports Millennials vs Baby Boomers: Surveying Customers by Generation Salesforce EMEA February 5, 2021 In the recent Connected Customer report, we surveyed Millennials, Baby Boomers, Gen Z, & Gen X! Learn the biggest differences & similarities. Digital Transformation Future of Work Leading Through Change Retail Customer 2.0: How New Age Consumers Shop in An Uncertain World Salesforce EMEA January 25, 2021 Check out our latest blog to find out how new age consumers shop and how retailers can stay ahead in the uncertain business landscape. Commerce Customer Experience Digital Transformation Trailblazer Story How Data Is Helping Veolia UK Build a Greener World Koser Khan January 19, 2021 We find out how the CIO of Veolia UK is harnessing data to help the company and its customers deliver on their sustainability goals. Digital Transformation IT Service
Leading Through Change B2C Commerce Future Trends: Key Insights for 2022 Salesforce EMEA March 23, 2021 How has the pandemic affected customer behaviour? Learn how B2C commerce future trends are driving tomorrow’s customer journey. Commerce Digital Transformation Future of Work
Sales B2B Organisations Say 50% of Revenue Comes from Digital Channels Salesforce EMEA March 18, 2021 What strategies are driving B2B organisations in the digital-first environment? Discover the impact of digital channels on B2B commerce. Digital Marketing Digital Transformation Leading Through Change
Customer Data Platform Why Law Firms Must Embrace Data & Analytics Vincent Perrin March 9, 2021 By embracing digital transformation, legal firms can become client-centric businesses on every level. Here's how to get started Customer Data Platform
Reports How to Win Trust and Improve Connected Customer Experiences in Belgium Salomé Pouw March 3, 2021 Data from the 4th Salesforce State of the Connected Customer report: get insights into customer connected experiences worldwide & in Belgium. Customer Experience Digital Transformation Reports
Professional Services The Opportunity for Professional Services Firms in Times of Change Richard Metcalfe February 16, 2021 Demand for digital services and easy access to unified corporate data has skyrocketed. Read how it's changed within professional services. Digital Transformation Professional Services
Sales Strategy Sales Productivity: Why It’s Important and How to Improve It Salesforce EMEA February 12, 2021 Learn how technology can boost sales productivity and why businesses don’t need an IT department to get innovative. Digital Transformation Sales Sales Strategy
Customer Success Bank of Georgia: Digital Technology Transforming Customer Experience Salesforce Authors February 11, 2021 Discover how Salesforce teamed up with the Bank of Georgia to digitally transform its customer experience. Customer Experience Customer Success Digital Transformation
Reports Millennials vs Baby Boomers: Surveying Customers by Generation Salesforce EMEA February 5, 2021 In the recent Connected Customer report, we surveyed Millennials, Baby Boomers, Gen Z, & Gen X! Learn the biggest differences & similarities. Digital Transformation Future of Work Leading Through Change
Retail Customer 2.0: How New Age Consumers Shop in An Uncertain World Salesforce EMEA January 25, 2021 Check out our latest blog to find out how new age consumers shop and how retailers can stay ahead in the uncertain business landscape. Commerce Customer Experience Digital Transformation
Trailblazer Story How Data Is Helping Veolia UK Build a Greener World Koser Khan January 19, 2021 We find out how the CIO of Veolia UK is harnessing data to help the company and its customers deliver on their sustainability goals. Digital Transformation IT Service