Digital Transformation

Strong customer relationships are key to gaining a competitive advantage. Read how you can use data and insights to create loyalty.

Insights to delivering the best hyper-personalisation strategy in Financial Services

Tech trailblazers are changing the way we work. Read how the best in biz innovate sustainability, digital transformation, CX, & much more.

World Tour London: AI Day saw over 17,000 Trailblazers join us online and in person for a day of learning, connecting, having fun and giving back.

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.

Former police chief inspector Andy Doran joined the force in 2006. However, he left Lancashire Constabulary for Salesforce in 2021 in a bid to transform the way policing and citizens interact.

Read Salesforce’s recommendations for the Spanish Presidency of the EU Council

What will this emerging technology mean for service teams? Here are early thoughts.

Hospitality companies need to unlock value to delight customers

Less than a third of digital transformation projects succeed, how can you be sure yours will?