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Digital Transformation The Future of Digital Banking Experiences Salesforce UK August 11, 2022 Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees. Customer Experience Digital Transformation Financial Services
Sales The 6 Guiding Principles to Maximise CRM Adoption Salesforce UK August 7, 2022 Read this blog to discover six guiding principles that can help you maximise CRM adoption and embrace efficiencies in sales process. CRM Financial Services Sales
Digital Transformation Strategies to Achieve Long-Term Transformation Success: Standard Bank Salesforce EMEA July 26, 2022 Business-as-usual is no longer good enough to ensure your company's long-term success. Discover digitalisation in customer engagement. Customer Success Digital Transformation Financial Services
High Tech The Challenges of a Global FinTech James Georgiou July 19, 2022 To become a global FinTech comes with many challenges. It’s very rare to see a Fintech operating at scale across the globe. Financial Services High Tech
Digital Transformation Get Ahead in Digital Finance with a Scalable Platform Erwin Boeren May 6, 2022 Find out how digital finance and a scalable platform can help prevent fraudulent behaviour and strengthen customer relationships. Digital Transformation Financial Services Thought Leadership
Digital Transformation Building a Thriving Tech Economy in UK: London’s Lord Mayor’s Vision Margaret Taylor April 13, 2022 Vincent Keaveny, Lord Mayor of the City of London, shares his vision to further accelerate the tech economy in the UK. Digital Transformation Financial Services Future of Work
Service Simplify Customer Care in Financial Services with AI and Automation Salesforce Authors March 25, 2022 Learn how AI & automation give service leaders working in the financial services industry the tools to create next-gen customer experiences. Digital Transformation Financial Services Service
Customer Success Retail Capital and RIB CCS Share Their B2B Engagement Strategies Salesforce EMEA March 7, 2022 Learn how Retail Capital & RIB CCS are developing personal customer relationships in industries like financial services and construction. Commerce B2B Commerce Customer Success
Customer Relationships The Strategy for Managing Exponential Complexity? Simplicity Salesforce Authors March 3, 2022 How customer service leaders in Financial Services are tackling disruptive forces with game changing technology Financial Services Service Customer Relationships
Salesforce Culture Digital Operational Resilience Act (DORA) for the Financial Sector Salesforce EMEA February 28, 2022 Learn more about European Union’s upcoming Digital Operational Resilience Act (DORA) before it’s implemented. Financial Services IT Salesforce Culture