Reports Discover how customer expectations have changed Salesforce EMEA January 10, 2023 Learn about changes to customer engagement and customer expectations in Salesforce’s State of the Connected Customer: Ireland Edition Reports Personalisation Customer Relationships Small Business How Knowing Your Target Audience Can Unlock Big Benefits Salesforce EMEA November 9, 2022 Knowing your target audience can help cut marketing costs and drive loyalty. Here’s how to find and engage your ideal customer. Marketing Personalisation Small Business Financial Services Cloud Digital, Personalised Client Experiences in Wealth & Asset Management Neeta Mundra September 16, 2022 Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences. Customer Experience Financial Services Financial Services Cloud Marketing How Do You Measure Customer Engagement? Salesforce EMEA April 28, 2022 Learn how to measure customer engagement & the best ways to communicate with customers. “State of the Connected Customer” report included. Customer Experience Reports Marketing Customer Experience How Businesses Can Go Beyond Transactions to Delight Customers Salesforce UK January 31, 2022 Customers expect more than a simple transaction, they want personalised experiences across multiple digital touchpoints. Learn more here. Customer Experience Personalisation Customer Journey Retail The New World of Contactless Engagement Salesforce EMEA September 14, 2020 Check out our blog to see how contactless engagement can help retailers connect with their customers in safer and better ways. Commerce Digital Transformation Leading Through Change Sales The Five Golden Rules of Healthy Lead Nurturing Salesforce UK October 26, 2018 Read this blog post to learn our 5 golden rules to improve lead nurturing throughout the customer journey. CRM Marketing Personalisation Marketing Improve Lead Nurturing with Marketing Automation Salesforce UK July 26, 2018 Read this post to learn how to improve lead nurturing throughout the sales cycle with marketing automation. Automation Marketing Personalisation Marketing Customers Are Happy to Share Data. Marketers, Are You Ready? Salesforce UK January 13, 2017 Majority of UK customers now agree they’re willing to share personal data in exchange for personalised offers or discounts. Read more here. Data Culture Reports Marketing Sales The Death of the Sales Pitch – How to Sell to Connected Customers Salesforce UK December 13, 2016 Today’s connected, information-savvy customers are leading a quite revolution. Read on how to transform the traditional sales-pitch here. Customer Success Reports Personalisation
Reports Discover how customer expectations have changed Salesforce EMEA January 10, 2023 Learn about changes to customer engagement and customer expectations in Salesforce’s State of the Connected Customer: Ireland Edition Reports Personalisation Customer Relationships
Small Business How Knowing Your Target Audience Can Unlock Big Benefits Salesforce EMEA November 9, 2022 Knowing your target audience can help cut marketing costs and drive loyalty. Here’s how to find and engage your ideal customer. Marketing Personalisation Small Business
Financial Services Cloud Digital, Personalised Client Experiences in Wealth & Asset Management Neeta Mundra September 16, 2022 Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences. Customer Experience Financial Services Financial Services Cloud
Marketing How Do You Measure Customer Engagement? Salesforce EMEA April 28, 2022 Learn how to measure customer engagement & the best ways to communicate with customers. “State of the Connected Customer” report included. Customer Experience Reports Marketing
Customer Experience How Businesses Can Go Beyond Transactions to Delight Customers Salesforce UK January 31, 2022 Customers expect more than a simple transaction, they want personalised experiences across multiple digital touchpoints. Learn more here. Customer Experience Personalisation Customer Journey
Retail The New World of Contactless Engagement Salesforce EMEA September 14, 2020 Check out our blog to see how contactless engagement can help retailers connect with their customers in safer and better ways. Commerce Digital Transformation Leading Through Change
Sales The Five Golden Rules of Healthy Lead Nurturing Salesforce UK October 26, 2018 Read this blog post to learn our 5 golden rules to improve lead nurturing throughout the customer journey. CRM Marketing Personalisation
Marketing Improve Lead Nurturing with Marketing Automation Salesforce UK July 26, 2018 Read this post to learn how to improve lead nurturing throughout the sales cycle with marketing automation. Automation Marketing Personalisation
Marketing Customers Are Happy to Share Data. Marketers, Are You Ready? Salesforce UK January 13, 2017 Majority of UK customers now agree they’re willing to share personal data in exchange for personalised offers or discounts. Read more here. Data Culture Reports Marketing
Sales The Death of the Sales Pitch – How to Sell to Connected Customers Salesforce UK December 13, 2016 Today’s connected, information-savvy customers are leading a quite revolution. Read on how to transform the traditional sales-pitch here. Customer Success Reports Personalisation