Reports

Learn how Salesforce World Tour Essentials Johannesburg can help you prepare your business for AI – and meet shifting customer trends.

This blog explores key findings from the State of the Connected Customer report. Showing how SA’s favourite brands can upgrade CX through data privacy, customer-centricity, and visibility.

Companies in the UAE are using new tactics to win customer trust and loyalty. Here’s how.

Rosemary Okolie breaks down three key digital shopping trends seen across Europe in 2023. Find out what it could mean for the year ahead.

The upward trend continues in Europe, with online sales up in Q3 2023. Learn the top insights from this quarter's European shopping index.

Reducing business expenses can help SMEs increase profitability and efficiency. Here are some top tips for cutting costs.

Read how consumers in Europe are starting to spend again, with some countries having turned positive in Q1.

Ireland’s sales reps are ready to sell – here’s what they need to succeed

SMEs that know the needs of their customers can create better offerings and drive loyalty. Here’s how to find out what your customer really wants.

Empower Financial Services teams to work faster and smarter with a simpler tech stack.