Retail Customer 2.0: How New Age Consumers Shop in An Uncertain World Salesforce EMEA January 25, 2021 Check out our latest blog to find out how new age consumers shop and how retailers can stay ahead in the uncertain business landscape. Commerce Customer Experience Digital Transformation Sales Sales Operations Gets a Bigger Seat at the Table Salesforce EMEA January 20, 2021 See what 6000 sales professionals worldwide are saying about the role of sales operations, what it means, and why it's important. Future of Work Reports Sales Service Rethink Approach to Customer Engagement: Insights from 8,000 Consumers Salesforce EMEA January 14, 2020 Discover insights from the third edition of the State of the Connected Customer report to improve your customer engagement. Commerce Service Customer Experience Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail Marketing Customers Are Happy to Share Data. Marketers, Are You Ready? Salesforce UK January 13, 2017 Majority of UK customers now agree they’re willing to share personal data in exchange for personalised offers or discounts. Read more here. Data Culture Reports Marketing Sales The Death of the Sales Pitch – How to Sell to Connected Customers Salesforce UK December 13, 2016 Today’s connected, information-savvy customers are leading a quite revolution. Read on how to transform the traditional sales-pitch here. Customer Success Reports Personalisation Sales Sales Complexity: Why Sales Jobs Are More Complex Than Ever Salesforce Authors June 3, 2015 Customers are demanding for more capabilities, price, margin concessions, & support from sales & implementation teams. Read more here. Careers Reports Sales
Retail Customer 2.0: How New Age Consumers Shop in An Uncertain World Salesforce EMEA January 25, 2021 Check out our latest blog to find out how new age consumers shop and how retailers can stay ahead in the uncertain business landscape. Commerce Customer Experience Digital Transformation
Sales Sales Operations Gets a Bigger Seat at the Table Salesforce EMEA January 20, 2021 See what 6000 sales professionals worldwide are saying about the role of sales operations, what it means, and why it's important. Future of Work Reports Sales
Service Rethink Approach to Customer Engagement: Insights from 8,000 Consumers Salesforce EMEA January 14, 2020 Discover insights from the third edition of the State of the Connected Customer report to improve your customer engagement. Commerce Service Customer Experience
Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail
Marketing Customers Are Happy to Share Data. Marketers, Are You Ready? Salesforce UK January 13, 2017 Majority of UK customers now agree they’re willing to share personal data in exchange for personalised offers or discounts. Read more here. Data Culture Reports Marketing
Sales The Death of the Sales Pitch – How to Sell to Connected Customers Salesforce UK December 13, 2016 Today’s connected, information-savvy customers are leading a quite revolution. Read on how to transform the traditional sales-pitch here. Customer Success Reports Personalisation
Sales Sales Complexity: Why Sales Jobs Are More Complex Than Ever Salesforce Authors June 3, 2015 Customers are demanding for more capabilities, price, margin concessions, & support from sales & implementation teams. Read more here. Careers Reports Sales