Customer Success How Delhaize Is Going Digital to Serve Its Customers Salesforce Authors January 5, 2021 Digital imperative is changing retail, & customers are winning big. Learn how Delhaize is going digital to turbo-charge the customer journey. Customer Success Digital Transformation Retail Customer Success How Luxury Retailers Build Customer Engagement with Digital Solutions Salesforce EMEA December 22, 2020 Check out our latest blog to see how luxury retailer, Bucherer, is leveraging digital platforms to engage in new ways. Commerce Customer Success Digital Transformation Commerce Social Distancing Shops: Redesign Your Store Layout Salesforce EMEA November 27, 2020 Learn how businesses can transform into social distancing shops in 3 critical ways! Prepare for the New Normal and beyond. Commerce Future of Work Leading Through Change Work.com Ensure Safety Measures After COVID-19 and Beyond Salesforce EMEA November 23, 2020 Minimise risk and maximise customer trust with these (quick and easy) store safety measures. Be prepared to ensure safety in the New Normal. Commerce Leading Through Change Retail Digital Transformation How Dutch Online Grocer Picnic Is Delivering Innovation Vinay Vaswani November 9, 2020 Learn how Picnic is using business model innovation to re-imagine grocery delivery – and using Salesforce to deliver exceptional service. Digital Transformation Leadership Leading Through Change Leading Through Change The New World of Contactless Engagement Salesforce EMEA September 14, 2020 Check out our blog to see how contactless engagement can help retailers connect with their customers in safer and better ways. Commerce Digital Transformation Leading Through Change Leading Through Change How Do Retailers Respond in a Post COVID-19 World? Vinay Vaswani May 13, 2020 During the pandemic, retail sector has been hit hard, but has also risen to the challenge. What can retailers do to stabilise revenue? Commerce Leading Through Change Retail Consumer Goods Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing Salesforce Authors March 26, 2019 Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector. Commerce Consumer Goods Digital Transformation Customer Experience Consumers Want Instant Gratification – Are Retailers Ready? Vera Hartmuth March 19, 2019 Ahead of RetailWeek Live, let's discuss how the desire for convenience - for instant gratification - is driving the retail industry today. Commerce Communications Customer Experience Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Retail Shopping Index
Customer Success How Delhaize Is Going Digital to Serve Its Customers Salesforce Authors January 5, 2021 Digital imperative is changing retail, & customers are winning big. Learn how Delhaize is going digital to turbo-charge the customer journey. Customer Success Digital Transformation Retail
Customer Success How Luxury Retailers Build Customer Engagement with Digital Solutions Salesforce EMEA December 22, 2020 Check out our latest blog to see how luxury retailer, Bucherer, is leveraging digital platforms to engage in new ways. Commerce Customer Success Digital Transformation
Commerce Social Distancing Shops: Redesign Your Store Layout Salesforce EMEA November 27, 2020 Learn how businesses can transform into social distancing shops in 3 critical ways! Prepare for the New Normal and beyond. Commerce Future of Work Leading Through Change
Work.com Ensure Safety Measures After COVID-19 and Beyond Salesforce EMEA November 23, 2020 Minimise risk and maximise customer trust with these (quick and easy) store safety measures. Be prepared to ensure safety in the New Normal. Commerce Leading Through Change Retail
Digital Transformation How Dutch Online Grocer Picnic Is Delivering Innovation Vinay Vaswani November 9, 2020 Learn how Picnic is using business model innovation to re-imagine grocery delivery – and using Salesforce to deliver exceptional service. Digital Transformation Leadership Leading Through Change
Leading Through Change The New World of Contactless Engagement Salesforce EMEA September 14, 2020 Check out our blog to see how contactless engagement can help retailers connect with their customers in safer and better ways. Commerce Digital Transformation Leading Through Change
Leading Through Change How Do Retailers Respond in a Post COVID-19 World? Vinay Vaswani May 13, 2020 During the pandemic, retail sector has been hit hard, but has also risen to the challenge. What can retailers do to stabilise revenue? Commerce Leading Through Change Retail
Consumer Goods Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing Salesforce Authors March 26, 2019 Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector. Commerce Consumer Goods Digital Transformation
Customer Experience Consumers Want Instant Gratification – Are Retailers Ready? Vera Hartmuth March 19, 2019 Ahead of RetailWeek Live, let's discuss how the desire for convenience - for instant gratification - is driving the retail industry today. Commerce Communications Customer Experience
Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Retail Shopping Index