Leading Through Change How Do Retailers Respond in a Post COVID-19 World? Vinay Vaswani May 13, 2020 During the pandemic, retail sector has been hit hard, but has also risen to the challenge. What can retailers do to stabilise revenue? Commerce Leading Through Change Retail Digital Transformation Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing Salesforce Authors March 26, 2019 Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector. Commerce Consumer Goods Digital Transformation Commerce Consumers Want Instant Gratification – Are Retailers Ready? Vera Hartmuth March 19, 2019 Ahead of RetailWeek Live, let's discuss how the desire for convenience - for instant gratification - is driving the retail industry today. Commerce Communications Customer Experience Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail Employee Experience Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience Customer Journey The consumer journey for fashion is out there on its own Salesforce Authors March 16, 2016 Our contention is the fashion retail lifecycle is uniquely different from other sectors. Discover the secrets behind the consumer journey. Customer Journey Retail
Leading Through Change How Do Retailers Respond in a Post COVID-19 World? Vinay Vaswani May 13, 2020 During the pandemic, retail sector has been hit hard, but has also risen to the challenge. What can retailers do to stabilise revenue? Commerce Leading Through Change Retail
Digital Transformation Grocery Retailing in 2025: The 6 Mega Disruptions in Food Retailing Salesforce Authors March 26, 2019 Fast-forward to 2025: what does the future of food retailing look like? Let’s analyse and predict the mega disruptions in this sector. Commerce Consumer Goods Digital Transformation
Commerce Consumers Want Instant Gratification – Are Retailers Ready? Vera Hartmuth March 19, 2019 Ahead of RetailWeek Live, let's discuss how the desire for convenience - for instant gratification - is driving the retail industry today. Commerce Communications Customer Experience
Customer Experience [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail
Employee Experience Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience
Customer Journey The consumer journey for fashion is out there on its own Salesforce Authors March 16, 2016 Our contention is the fashion retail lifecycle is uniquely different from other sectors. Discover the secrets behind the consumer journey. Customer Journey Retail