Service Cloud

Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.

Set your company up for predictable revenue growth with the right forecasting processes and tools.

AI in customer service is enhancing the way businesses interact with customers across all industries. See how you could benefit from it.

Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM.

Automation and AI can help you see results quickly by helping your mobile workers become more productive in less time.

Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024.

Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool.

Marzena’s journey is marked by a relentless pursuit of knowledge, balancing full-time work, and parenting. Read more here.

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.

Read about Salesforce and TU Munich's innovative partnership and how it is revolutionising the future of car buying.