![Boosting Corporate Social Responsibility for financials with Net Zero Cloud](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/boosting-csr-with-net-zero-cloud.png?w=300)
Boosting CSR for Financials with Net Zero Cloud
European regulations require financials to disclose non-financial information to regulators in the pipeline. How can you respond efficiently?
![How Salesforce Uses Marketing Cloud Genie To Deliver Customer Magic](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/SF-on-SF-Blog-Header_02.png?w=300)
How Salesforce Uses Marketing Cloud Genie To Deliver Customer Magic
Our Marketing Cloud Genie series shows how we’re connecting every customer touchpoint to build a unified profile in real-time.
![Rising expectations amid economic uncertainty: How to meet the new challenges of customer service](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/increase-customer-service-efficiency-south-africa.png?w=300)
How to meet new customer service challenges amid economic uncertainty
Find out how you can make service a revenue generator through agent empowerment and employee experience.
![How Gohenry Is Taking Its Customer Service To A New Level](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/uk-gohenry-cs-card-1200x675-1.jpg?w=300)
How GoHenry Is Taking Its Customer Service To A New Level
For GoHenry, great customer service starts in the Cloud. It’s no secret that offering a great customer experience is more important than ever.
![Schneider Electric Simplifies Case Management and Sets Call Agents up for Success](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/schneider-electric-header-photo2.png?w=300)
Schneider Electric Simplifies Case Management & Empowers Call Agents
Streamlined case management leads to superb customer service. Read how Schneider Electric uses Scheduler to simplify appointment scheduling.
![The Maturity Matrix](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/maturity-matrix.png?w=300)
The Maturity Matrix: How to Create Industry-Leading CX
The UK Customer Experience Lead, CCXP at Salesforce shares how to create industry-leading customer experiences with the Maturity Matrix.
![Cloud Computing for Small Business: A Game Changer](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/cloud-computing-small-business.png?w=300)
Cloud Computing for Small Business: A Game Changer
Cloud computing can help SMEs empower their teams and cut IT costs. Read on to see how cloud computing for small business is changing the game.
![How to Improve Customer Care: Seven Ways to Step up Your Service](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/seven-ways-thumb.jpg?w=300)
How to Improve Customer Care: Seven Ways to Step up Your Service
Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.
![What Is a Chatbot and How Is It Changing Customer Experience?](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/what-is-a-chatbot.jpg?w=300)
What Is a Chatbot and How Is It Changing Customer Experience?
Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up.
![Salespeople in South Africa: Success Metrics Have Changed!](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/salepeople-in-south-africa-blog.png?w=300)
Salespeople in South Africa: Success Metrics Have Changed!
It’s been a challenging time for sales, but salespeople in South Africa are turning to innovation. Read on to see how they’re adapting.