Service Cloud

Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know.

Read this blog to learn the seven customer service principles every growing business in South Africa needs to know.

Delivered through our partnership with AWS, any business can now deploy Salesforce services in UAE through public cloud computing.

From tracking customer satisfaction to measuring customer effort, here are the KPIs helping service organisations benchmark their success.

With Salesforce, efficiencies of scale and personalisation go hand in hand. Read how to give customers a unique and superior experience.

Many companies are undergoing digital transformation challenges, but how should they avoid failed IT programs and business spend?

Better collaboration, flexibility & competitive prices! Read the advantages of cloud computing & SaaS applications for small businesses here.

Michael Lambert, Analytics Manager at Aegon UK, loves a challenge. Read how he helped launch a new web chat service in just 5 days.

Read this blog to find out what the gig economy and flexible workforces means for HR departments around the world.

With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM.