![Middle East: 7 Customer Service Principles Every Business Needs to Know](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/customer-service-principles-uae.jpg?w=300)
Middle East: Customer Service Principles Every Business Needs to Know
Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know.
![Improve Workforce Engagement and Customer Satisfaction](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/customer-service-principles-south-africa-header.jpg?w=300)
7 Customer Service Principles for Businesses in South Africa
Read this blog to learn the seven customer service principles every growing business in South Africa needs to know.
![Salesforce and AWS bring the power of Hyperforce to customers in the United Arab Emirates](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/DF2U_blog_hyperforce.jpg?w=300)
Bring the Power of Hyperforce to the United Arab Emirates
Delivered through our partnership with AWS, any business can now deploy Salesforce services in UAE through public cloud computing.
![Top 5 Key Performance Indicators (KPIs) Ranked by 7,000 Service Pros](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/top-5-kpis-service-organisations-header.png?w=300)
Top 5 Key Performance Indicators (KPIs) Ranked by 7,000 Service Pros
From tracking customer satisfaction to measuring customer effort, here are the KPIs helping service organisations benchmark their success.
![How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/cs-blog-card-richemont-generic-360-emea-de.jpg?w=300)
How Richemont’s 20 Maisons Put a Unique Spin on Delighting Customers
With Salesforce, efficiencies of scale and personalisation go hand in hand. Read how to give customers a unique and superior experience.
![The Secret Sauce to Building a Connected Customer Centric Ecosystem](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/design-thinking-600.png?w=300)
Secret Sauce to Building a Connected Customer-Centric Ecosystem
Many companies are undergoing digital transformation challenges, but how should they avoid failed IT programs and business spend?
![Why Move to the Cloud? 10 Benefits of Cloud Computing](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/emea-uki-blog-social-cloud-advantages-600x400-1.png?w=300)
Advantages of Cloud Computing: 10 Reasons to Move to the Cloud
Better collaboration, flexibility & competitive prices! Read the advantages of cloud computing & SaaS applications for small businesses here.
![Meet the Trailblazer Who Built Aegon's New Web Chat Service in Only 5 Days](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/female-customer-adviser-working-from-home-on-laptop-035789100-aegon.jpg?w=300)
Meet the Trailblazer Who Built Aegon’s New Web Chat Service in 5 Days
Michael Lambert, Analytics Manager at Aegon UK, loves a challenge. Read how he helped launch a new web chat service in just 5 days.
![Gig economy impact hr departments](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/what-the-shift-towards-gig-economy.png?w=300)
Shifting Towards the Gig Economy: How Will This Impact HR Departments?
Read this blog to find out what the gig economy and flexible workforces means for HR departments around the world.
![Welcome Salesforce Einstein AI for the Worlds Smartest CRM](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/einstein-600.jpg?w=300)
Welcome Salesforce Einstein: AI for the World’s Smartest CRM
With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM.