Service Cloud

With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM.

Firms good at customer service have one thing in common: giving their agents the problem-solving prowess. Here are ways to empower yours.

Online CRM is becoming a standard solution for businesses. Here are reasons why a cloud-based CRM system gives you a competitive advantage.

The second step to perfect Sales and Marketing alignment is a piece of cake, as you finally define just what a sales ready lead looks like.