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UK Freight Firms Losing Billions – How to Compete
Every year, UK freight businesses lose £10bn of turnover to their competition. Read this guide on how not to.
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How to Become a Trusted Enterprise and Build Customer Loyalty in 2022
We asked customers how important trust was to them in their purchasing decisions. This is what they said.
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Top Insights for Brand Differentiation with Digital
How does your brand stand out? Learn how to achieve brand differentiation & create exceptional digital experiences basis consumer behaviours.
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IoT: 5 Innovative Examples To Drive Business Growth
Discover the most innovative examples of how businesses are using IoT to drive their business growth and profitability.
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5 Tips to Transform Field Service Management & Boost Customer Loyalty
Learn how to boost customer loyalty and trust by empowering your field service workforce with integrated data and greater automation.
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The 8 Rules of Service Leadership
Service leaders are a key part of any organisation. Check out our latest blog to find out why service leaders can make or break a business.
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Simplify Customer Care in Financial Services with AI and Automation
Learn how AI & automation give service leaders working in the financial services industry the tools to create next-gen customer experiences.
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Improve Workforce Engagement and Customer Satisfaction
European contact centres are evolving to meet the customers' new demands. Discover how workforce engagement can drive customer satisfaction.
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The Strategy for Managing Exponential Complexity? Simplicity
How customer service leaders in Financial Services are tackling disruptive forces with game changing technology
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How to Improve Customer Care: Seven Ways to Step up Your Service
Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.