C-Suite How To Turn AI From a Cybersecurity Risk to a Source of Strength for Your Business Salesforce EMEA November 11, 2024 Businesses are investing in AI to transform productivity. For the CISO, AI needs to enhance security, not compromise it. Digital Transformation IT Thought Leadership AI AI-Powered Agents Won’t Take Your Job, They’ll Improve It John Arlidge October 30, 2024 New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative. Customer Experience Customer Success Thought Leadership Design 5 Insights on How to Design for Human Users in an AI World Kate Hughes October 7, 2024 The AI revolution has shifted the ways we operate, but it doesn’t change what it means to be human. Best Practices Innovation Future of Work Digital Transformation A Small Step for the CIO, a Giant Leap for the Business Salesforce EMEA August 23, 2024 For a CIO, integrating AI into business is an easy decision to make as it helps overcome key challenges of retention and achieving goals. Customer Success Digital Transformation IT C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. AI C-Suite Customer Success Analytics What is Business Analysis? Salesforce UK August 1, 2024 Discover business analysis and how it helps organisations optimise processes, align strategies, and drive growth. Learn essential techniques today. Analytics Data Culture Innovation Data Culture What Is Data Analytics? Salesforce UK July 31, 2024 Discover how data analytics transforms raw data into valuable insights, helping businesses make informed decisions and stay ahead of the competition. Analytics Data Culture Thought Leadership Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation AI What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Commerce Analytics Thought Leadership AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation
C-Suite How To Turn AI From a Cybersecurity Risk to a Source of Strength for Your Business Salesforce EMEA November 11, 2024 Businesses are investing in AI to transform productivity. For the CISO, AI needs to enhance security, not compromise it. Digital Transformation IT Thought Leadership
AI AI-Powered Agents Won’t Take Your Job, They’ll Improve It John Arlidge October 30, 2024 New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative. Customer Experience Customer Success Thought Leadership
Design 5 Insights on How to Design for Human Users in an AI World Kate Hughes October 7, 2024 The AI revolution has shifted the ways we operate, but it doesn’t change what it means to be human. Best Practices Innovation Future of Work
Digital Transformation A Small Step for the CIO, a Giant Leap for the Business Salesforce EMEA August 23, 2024 For a CIO, integrating AI into business is an easy decision to make as it helps overcome key challenges of retention and achieving goals. Customer Success Digital Transformation IT
C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. AI C-Suite Customer Success
Analytics What is Business Analysis? Salesforce UK August 1, 2024 Discover business analysis and how it helps organisations optimise processes, align strategies, and drive growth. Learn essential techniques today. Analytics Data Culture Innovation
Data Culture What Is Data Analytics? Salesforce UK July 31, 2024 Discover how data analytics transforms raw data into valuable insights, helping businesses make informed decisions and stay ahead of the competition. Analytics Data Culture Thought Leadership
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation
AI What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Commerce Analytics Thought Leadership
AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation