What Is a Customer Portal – And Why Do You Need One?
Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.
What’s the Revenue Impact of Using AI-Driven Marketing Strategies?
Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how.
AI Is No Longer for the Few — AI Is for Everyone
AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it?
Generative AI Is Your New Virtual Assistant — How Can You Win Together?
Knowing how to write generative AI prompts is key to maximising its assistance in sales. What are the top AI questions to ask? Learn more.
How Do You Use Generative AI in Marketing To Build Customer Trust?
Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it?
10 Women Who Changed the Tech Landscape Forever
Discover 10 trailblazing women who have shaped the technology industry and blazed the trail for future generations of women in tech.
35 Inspiring Quotes About Artificial Intelligence
Top AI quotes from artificial intelligence experts on business impact, sales, workforce readiness, the future of work, trust, ethics, and privacy.
Generative AI: 5 Guidelines for Responsible Development
Generative AI has the power to transform the way we live & work but it is not without risks. Learn how to prioritise responsible innovation.
Learn from Africa’s Most Remarkable Leaders and Thinkers
Tech trailblazers are changing the way we work. Read how the best in biz innovate sustainability, digital transformation, CX, & much more.
World Tour London 2023
Make the most of your experience at World Tour London 2023, whether you’re attending in person or online.