Customer Success Orange Belgium’s Secret to Success Salesforce EMEA January 10, 2022 Learn how Orange Belgium increased efficiency, enhanced its customer experience, & successfully launched its new platform during pandemic. Communications Customer Experience Customer Success Digital Transformation Top 4 Lessons from Analysing 65 Digital Transformations Flavio Lopez December 30, 2021 Learn how tackling soft challenges has the highest correlation with transformation success: Analysis of 65 transformation programs worldwide. Customer Experience Digital Transformation Thought Leadership Data Culture Five Steps Towards Creating a Data Culture Salesforce Authors December 17, 2021 Create your own data culture! Learn how a data culture can help organisations make better decisions & engage customers more effectively. Data Culture Digital Transformation Thought Leadership Business as a Platform for Change Responsible Leadership: How to Balance Purpose with Profit Salesforce EMEA November 25, 2021 Inspirational leaders from Bolt Energie, TechGrounds, and CoderDojo share the importance of responsible leadership. Business as a Platform for Change Leadership Thought Leadership Customer Experience Best Alternative to Third-Party Cookies? Your First-Party Data Salesforce Authors November 17, 2021 Best alternative (plus three top tips) for delivering targeted marketing and advertising without third-party cookies. Customer Experience Future of Work Thought Leadership Business as a Platform for Change How Bolt Energie Meets Their Sustainable Development Goals Salesforce EMEA October 12, 2021 Bolt Energie’s COO tells why balancing profit with sustainable business helps boost competitive advantage & create a more sustainable world. Business as a Platform for Change Customer Success Thought Leadership Marketing Marketing Transformation Success: Avoid Pitfalls & Collect Data Points Kenneth Wagner August 16, 2021 Director of Marketing Cloud Services for EMEA North shares the common pitfalls, how to avoid them, and why data points are essential. Digital Transformation Thought Leadership Marketing C-Suite Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Manufacturing Customer Experience How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Thought Leadership Leadership Mark Ritson on the Challenges Keeping CMOs Awake at Night Salesforce UK May 28, 2021 What are the big issues keeping CMOs tossing & turning at night? This blog highlights thoughts of CMOs from the world’s leading brands. Leadership Leading Through Change Thought Leadership
Customer Success Orange Belgium’s Secret to Success Salesforce EMEA January 10, 2022 Learn how Orange Belgium increased efficiency, enhanced its customer experience, & successfully launched its new platform during pandemic. Communications Customer Experience Customer Success
Digital Transformation Top 4 Lessons from Analysing 65 Digital Transformations Flavio Lopez December 30, 2021 Learn how tackling soft challenges has the highest correlation with transformation success: Analysis of 65 transformation programs worldwide. Customer Experience Digital Transformation Thought Leadership
Data Culture Five Steps Towards Creating a Data Culture Salesforce Authors December 17, 2021 Create your own data culture! Learn how a data culture can help organisations make better decisions & engage customers more effectively. Data Culture Digital Transformation Thought Leadership
Business as a Platform for Change Responsible Leadership: How to Balance Purpose with Profit Salesforce EMEA November 25, 2021 Inspirational leaders from Bolt Energie, TechGrounds, and CoderDojo share the importance of responsible leadership. Business as a Platform for Change Leadership Thought Leadership
Customer Experience Best Alternative to Third-Party Cookies? Your First-Party Data Salesforce Authors November 17, 2021 Best alternative (plus three top tips) for delivering targeted marketing and advertising without third-party cookies. Customer Experience Future of Work Thought Leadership
Business as a Platform for Change How Bolt Energie Meets Their Sustainable Development Goals Salesforce EMEA October 12, 2021 Bolt Energie’s COO tells why balancing profit with sustainable business helps boost competitive advantage & create a more sustainable world. Business as a Platform for Change Customer Success Thought Leadership
Marketing Marketing Transformation Success: Avoid Pitfalls & Collect Data Points Kenneth Wagner August 16, 2021 Director of Marketing Cloud Services for EMEA North shares the common pitfalls, how to avoid them, and why data points are essential. Digital Transformation Thought Leadership Marketing
C-Suite Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Manufacturing
Customer Experience How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Thought Leadership
Leadership Mark Ritson on the Challenges Keeping CMOs Awake at Night Salesforce UK May 28, 2021 What are the big issues keeping CMOs tossing & turning at night? This blog highlights thoughts of CMOs from the world’s leading brands. Leadership Leading Through Change Thought Leadership