The banking sector is keen on the benefits of AI, but it’s also wary of it. Moving forward with confidence demands a common-sense approach to transformation which starts with humans who know what they’re talking about.
“It shouldn’t matter if your journey is a bit messy,” says Alexander Charles, COO of EMPAUA and Salesforce Talent Ecosystem Star to watch. “What matters is how you get yourself back on track. And that all comes down to accountability and ambition.”
Insurance is slowly coming to terms with technology and that’s good news for underwriters seeking to do less administration and more underwriting. Salesforce is here to help.
MTD could be an exciting new revenue stream opportunity, or an unprofitable distraction from servicing higher-paying clients. With the right approach, your practice could enjoy the best of both worlds.
A broad set of capabilities are needed to deliver and support digital citizen experiences; how can UK government departments deliver at pace with Salesforce?