AI What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. CIO IT AI Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud Future of Work Tackling the Skill Gap: Alex’s Career Shift With Brights Salesforce Talent Ecosystem July 8, 2024 Discover how Brights addresses the widening skill gap and how reskilling in Salesforce propelled an alum's career! Read on to learn more. Careers Future of Work Salesforce Learning Commerce What is Ecommerce Software? Salesforce UK July 4, 2024 Discover the benefits of ecommerce software, SaaS ecommerce platforms, and tips for choosing the right one for your business. Commerce Retail Analytics What is Analytics Software? Salesforce UK July 2, 2024 Discover how analytics software enhances decision-making, tracks progress, and solves business problems. Learn more about its key benefits and applications. Analytics Data Culture Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation AI What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Analytics Commerce Marketing Customer Relationships What is Generative CRM — And What Will It Mean for Your Business? Salesforce EMEA June 24, 2024 Generative CRM is reshaping business processes. See how it can help your teams work more efficiently and create better customer experiences. CRM Data Culture Sales Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation Commerce How Will Generative AI Streamline Omnichannel Commerce? Salesforce EMEA June 19, 2024 Discover how generative AI will change omnichannel commerce and simplify experiences for the modern consumer. Find out more. Customer Experience E-Commerce Personalisation
AI What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. CIO IT AI
Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud
Future of Work Tackling the Skill Gap: Alex’s Career Shift With Brights Salesforce Talent Ecosystem July 8, 2024 Discover how Brights addresses the widening skill gap and how reskilling in Salesforce propelled an alum's career! Read on to learn more. Careers Future of Work Salesforce Learning
Commerce What is Ecommerce Software? Salesforce UK July 4, 2024 Discover the benefits of ecommerce software, SaaS ecommerce platforms, and tips for choosing the right one for your business. Commerce Retail
Analytics What is Analytics Software? Salesforce UK July 2, 2024 Discover how analytics software enhances decision-making, tracks progress, and solves business problems. Learn more about its key benefits and applications. Analytics Data Culture
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Best Practices CRM Digital Transformation
AI What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Analytics Commerce Marketing
Customer Relationships What is Generative CRM — And What Will It Mean for Your Business? Salesforce EMEA June 24, 2024 Generative CRM is reshaping business processes. See how it can help your teams work more efficiently and create better customer experiences. CRM Data Culture Sales
Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation
Commerce How Will Generative AI Streamline Omnichannel Commerce? Salesforce EMEA June 19, 2024 Discover how generative AI will change omnichannel commerce and simplify experiences for the modern consumer. Find out more. Customer Experience E-Commerce Personalisation