Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Customer Experience Personalisation Sales Cloud Data Culture Collecting Data for Effective Personalisation Is “A High Wire Balancing Act” — Here’s How to Toe the Line Salesforce EMEA December 13, 2024 Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences. Customer Experience Data Culture Personalisation AI Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Agentforce Thought Leadership Marketing AI The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Agentforce Digital Transformation AI AI LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Agentforce Automation Data Culture Commerce The Way We Search for Products Is Changing. Here’s How to Keep Up Nicholas Teodori December 4, 2024 Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised. Commerce Consumer Goods Digital Transformation Marketing Dynamic Email Content is What Customers Crave: Here’s How To Deliver Derek Franks December 2, 2024 Looking for a better way to personalise your emails and connect with customers? See what dynamic content can do for you. Digital Marketing Marketing Marketing Cloud AI How Pets at Home Bucks the Trend of AI Inaction in Europe Salesforce EMEA November 29, 2024 The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action. Customer Experience Data Culture Innovation AI Is Your Business Model Helping or Hindering AI Digital Transformation? Salesforce EMEA November 28, 2024 Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth. Digital Transformation Thought Leadership C-Suite Manufacturing Service as a Strategy: How Manufacturers Are Reimaging Success Tony Kratovil November 27, 2024 Manufacturers are transforming their service operations to stay competitive. Service Data Culture Manufacturing
Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. Customer Experience Personalisation Sales Cloud
Data Culture Collecting Data for Effective Personalisation Is “A High Wire Balancing Act” — Here’s How to Toe the Line Salesforce EMEA December 13, 2024 Insights from Humanworks Founder Cosmo Shield and our Head of Solutions Engineering Kulvinder Hari on harnessing data for personalised customer experiences. Customer Experience Data Culture Personalisation
AI Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Agentforce Thought Leadership Marketing
AI The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Agentforce Digital Transformation AI
AI LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Agentforce Automation Data Culture
Commerce The Way We Search for Products Is Changing. Here’s How to Keep Up Nicholas Teodori December 4, 2024 Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised. Commerce Consumer Goods Digital Transformation
Marketing Dynamic Email Content is What Customers Crave: Here’s How To Deliver Derek Franks December 2, 2024 Looking for a better way to personalise your emails and connect with customers? See what dynamic content can do for you. Digital Marketing Marketing Marketing Cloud
AI How Pets at Home Bucks the Trend of AI Inaction in Europe Salesforce EMEA November 29, 2024 The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action. Customer Experience Data Culture Innovation
AI Is Your Business Model Helping or Hindering AI Digital Transformation? Salesforce EMEA November 28, 2024 Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth. Digital Transformation Thought Leadership C-Suite
Manufacturing Service as a Strategy: How Manufacturers Are Reimaging Success Tony Kratovil November 27, 2024 Manufacturers are transforming their service operations to stay competitive. Service Data Culture Manufacturing