Recent Stories

Customer intelligence helps SMEs reduce marketing costs, build loyalty & seize new opportunities. Learn tips for using customer intelligence.

Learn how the Hyperforce EU Operating Zone is changing the way our customers around the world are thinking about data privacy and residency.

Automatic workflows can help businesses get the most out of their resources. Check out our guide to getting started.

Blending tools like automation with personalised service can help you prepare for the future of customer service.

Discover how to prepare your marketing team for success – even as customer preferences and expectations shift.

How Salesforce and Deloitte Digital Customer collaborate to train students of the St Gallen University to become credentialed Salesforce Administrators.

Holiday shopping season results are changing. We dive into consumer behaviour to see why, and what we can expect in the future.

As financial services firms across Middle East face enormous change, established firms can take on entrants by prioritising customer service.

With global trends and pressures impacting the need for investments, find out how Salesforce can enhance the capital investment cycle.

At Salesforce, a core focus of our workforce development strategy is preparing the next generation of leaders with the access to opportunities, education and skills to succeed.