Financial Services Four personalisation tactics for financial services in South Africa Salesforce EMEA February 3, 2023 See how Absa is leading personalisation in financial services – and how customers, staff and the wider community are reaping the rewards. Customer Success Financial Services Personalisation Salesforce Culture From Art Teacher to Salesforce Consultant: Salesforce Ecosystem Salesforce Talent Ecosystem February 2, 2023 Salesforce is collaborating with Green Fox Academy to support career-changers in joining the Salesforce Ecosystem in Eastern Europe. Salesforce Certifications Sustainability Boosting CSR for Financials with Net Zero Cloud Erwin Boeren February 1, 2023 European regulations require financials to disclose non-financial information to regulators in the pipeline. How can you respond efficiently? Service Cloud Sustainability Corporate Social Responsibility Trailblazer Story How AXA Health brings benefits of digital to colleagues and customers Nisha Prabhakar January 31, 2023 AXA Health is continuously striving to make life better for its colleagues and customers. And that means encouraging its people to have the confidence to explore new ideas and develop new skills. Digital Transformation Trailblazer Story Partner Apps and Consulting Data Culture Real estate creating data culture with self-service & visualisation Salesforce EMEA January 30, 2023 Read how real estate business, Property Finder measures and builds its online success with data-driven decision-making. Data Culture Customer Success Digital Transformation Small Business Brand Management: How to Find Your Voice and Define Your Identity Salesforce EMEA January 25, 2023 Good brand management helps small businesses build awareness, create advocates & provide a North Star for workforce. Here's where to start. Marketing Small Business Startups Marketing Cloud How Salesforce Uses Marketing Cloud Genie To Deliver Customer Magic Michael Andrew January 23, 2023 Our Marketing Cloud Genie series shows how we’re connecting every customer touchpoint to build a unified profile in real-time. Marketing Cloud Customer Journey Service Cloud Service How to meet new customer service challenges amid economic uncertainty Salesforce EMEA January 19, 2023 Find out how you can make service a revenue generator through agent empowerment and employee experience. Customer Experience Service Service Cloud Data Culture How data-led approach helps business drive more value? Salesforce EMEA January 17, 2023 In today’s fast moving marketing landscape, driving value is getting harder. Learn how a data-led approach can help. Data Culture Marketing Cloud Customer Data Platform Digital Transformation Supercharge Your Automation for Bigger Cost Savings & More Efficiency Lisa Lee January 16, 2023 Companies that move beyond the pilot phase of intelligent automation have seen huge cost benefits. Data Culture Digital Transformation IT
Financial Services Four personalisation tactics for financial services in South Africa Salesforce EMEA February 3, 2023 See how Absa is leading personalisation in financial services – and how customers, staff and the wider community are reaping the rewards. Customer Success Financial Services Personalisation
Salesforce Culture From Art Teacher to Salesforce Consultant: Salesforce Ecosystem Salesforce Talent Ecosystem February 2, 2023 Salesforce is collaborating with Green Fox Academy to support career-changers in joining the Salesforce Ecosystem in Eastern Europe. Salesforce Certifications
Sustainability Boosting CSR for Financials with Net Zero Cloud Erwin Boeren February 1, 2023 European regulations require financials to disclose non-financial information to regulators in the pipeline. How can you respond efficiently? Service Cloud Sustainability Corporate Social Responsibility
Trailblazer Story How AXA Health brings benefits of digital to colleagues and customers Nisha Prabhakar January 31, 2023 AXA Health is continuously striving to make life better for its colleagues and customers. And that means encouraging its people to have the confidence to explore new ideas and develop new skills. Digital Transformation Trailblazer Story Partner Apps and Consulting
Data Culture Real estate creating data culture with self-service & visualisation Salesforce EMEA January 30, 2023 Read how real estate business, Property Finder measures and builds its online success with data-driven decision-making. Data Culture Customer Success Digital Transformation
Small Business Brand Management: How to Find Your Voice and Define Your Identity Salesforce EMEA January 25, 2023 Good brand management helps small businesses build awareness, create advocates & provide a North Star for workforce. Here's where to start. Marketing Small Business Startups
Marketing Cloud How Salesforce Uses Marketing Cloud Genie To Deliver Customer Magic Michael Andrew January 23, 2023 Our Marketing Cloud Genie series shows how we’re connecting every customer touchpoint to build a unified profile in real-time. Marketing Cloud Customer Journey Service Cloud
Service How to meet new customer service challenges amid economic uncertainty Salesforce EMEA January 19, 2023 Find out how you can make service a revenue generator through agent empowerment and employee experience. Customer Experience Service Service Cloud
Data Culture How data-led approach helps business drive more value? Salesforce EMEA January 17, 2023 In today’s fast moving marketing landscape, driving value is getting harder. Learn how a data-led approach can help. Data Culture Marketing Cloud Customer Data Platform
Digital Transformation Supercharge Your Automation for Bigger Cost Savings & More Efficiency Lisa Lee January 16, 2023 Companies that move beyond the pilot phase of intelligent automation have seen huge cost benefits. Data Culture Digital Transformation IT