Salesforce Platform Announcing a New External Encryption Key Management Collaboration Salesforce Authors September 20, 2022 Read on to learn how the New External Encryption Key Management Collaboration Enables More Customer Choice & Data Control. Salesforce Platform Data Culture Service Cloud The Maturity Matrix: How to Create Industry-Leading CX Andy Butterfield September 19, 2022 The UK Customer Experience Lead, CCXP at Salesforce shares how to create industry-leading customer experiences with the Maturity Matrix. Customer Experience Service Cloud Financial Services Cloud Digital, Personalised Client Experiences in Wealth & Asset Management Neeta Mundra September 16, 2022 Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences. Customer Experience Financial Services Financial Services Cloud Financial Services Using Data For Stellar Customer Journeys In Insurance Stuart Mieklejohn September 16, 2022 Want to know how you can use data to enhance the insurance customer journey? We outline how data analysis can improve customer experiences. Data Culture Financial Services Customer Journey Manufacturing How Salesforce supports Swiss manufacturing’s future Salesforce EMEA September 15, 2022 Manufacturing companies was hit by a series of challenges in recent years. See how Salesforce can help embrace a digital sustainable future. IT Manufacturing Reports Sustainability Centrica champions net zero with greater energy efficiency Salesforce UK September 14, 2022 Centrica’s Head of Environment, Jim Rushen, reveals how businesses and individuals can help make net zero a reality. Digital Transformation Sustainability Salesforce Culture How One Salesforce Employee Hacked Her Schedule as a Full-Time Student Salesforce EMEA September 14, 2022 Learn how Flex Team Agreements have proven successful in combining individual preferences for productivity with team-based goals. Careers Future of Work Salesforce Culture Financial Services Cloud A New Consumer Duty Salesforce UK September 14, 2022 The UK’s Financial Conduct Authority (FCA) will be introducing a new Consumer Duty on financial services firms. Read more about it here. Financial Services Financial Services Cloud Reports Your Silos Are Showing: 16,000+ Customers on Importance of Consistency Salesforce EMEA September 13, 2022 Data silos are still preventing businesses from meeting customer demands. Here’s how South African businesses can address the problem. Data Culture Customer Data Platform Reports Future of Work Salesforce Updates Data Processing Addendum for UK Data Transfer Requirements Salesforce UK September 13, 2022 At Salesforce, privacy and security of customer data is our top priority. As part of this commitment, we strive to offer our customers the tools they need to meet their regulatory requirements. Data Culture Future of Work Customer Relationships
Salesforce Platform Announcing a New External Encryption Key Management Collaboration Salesforce Authors September 20, 2022 Read on to learn how the New External Encryption Key Management Collaboration Enables More Customer Choice & Data Control. Salesforce Platform Data Culture
Service Cloud The Maturity Matrix: How to Create Industry-Leading CX Andy Butterfield September 19, 2022 The UK Customer Experience Lead, CCXP at Salesforce shares how to create industry-leading customer experiences with the Maturity Matrix. Customer Experience Service Cloud
Financial Services Cloud Digital, Personalised Client Experiences in Wealth & Asset Management Neeta Mundra September 16, 2022 Want to improve your wealth management client experiences? We outline how to wow clients with personalised digital-first experiences. Customer Experience Financial Services Financial Services Cloud
Financial Services Using Data For Stellar Customer Journeys In Insurance Stuart Mieklejohn September 16, 2022 Want to know how you can use data to enhance the insurance customer journey? We outline how data analysis can improve customer experiences. Data Culture Financial Services Customer Journey
Manufacturing How Salesforce supports Swiss manufacturing’s future Salesforce EMEA September 15, 2022 Manufacturing companies was hit by a series of challenges in recent years. See how Salesforce can help embrace a digital sustainable future. IT Manufacturing Reports
Sustainability Centrica champions net zero with greater energy efficiency Salesforce UK September 14, 2022 Centrica’s Head of Environment, Jim Rushen, reveals how businesses and individuals can help make net zero a reality. Digital Transformation Sustainability
Salesforce Culture How One Salesforce Employee Hacked Her Schedule as a Full-Time Student Salesforce EMEA September 14, 2022 Learn how Flex Team Agreements have proven successful in combining individual preferences for productivity with team-based goals. Careers Future of Work Salesforce Culture
Financial Services Cloud A New Consumer Duty Salesforce UK September 14, 2022 The UK’s Financial Conduct Authority (FCA) will be introducing a new Consumer Duty on financial services firms. Read more about it here. Financial Services Financial Services Cloud
Reports Your Silos Are Showing: 16,000+ Customers on Importance of Consistency Salesforce EMEA September 13, 2022 Data silos are still preventing businesses from meeting customer demands. Here’s how South African businesses can address the problem. Data Culture Customer Data Platform Reports
Future of Work Salesforce Updates Data Processing Addendum for UK Data Transfer Requirements Salesforce UK September 13, 2022 At Salesforce, privacy and security of customer data is our top priority. As part of this commitment, we strive to offer our customers the tools they need to meet their regulatory requirements. Data Culture Future of Work Customer Relationships