Professional Services Strength in Numbers: Why Data Is Essential to Professional Services Richard Metcalfe March 25, 2021 Across the world, businesses are swiftly (or reluctantly) embracing digital & the new insights & opportunities it provides. Learn more here. Data Culture Digital Transformation Customer Data Platform Service Unifying People & Processes to Deliver Seamless Customer Engagement Rebecca Mackenzie March 24, 2021 Matt Dixon, Chief Research and Innovation Officer, Tethr, explains what customer service excellence means in today’s landscape. Customer Experience Service Digital Transformation B2C Commerce Future Trends: Key Insights for 2022 Salesforce EMEA March 23, 2021 How has the pandemic affected customer behaviour? Learn how B2C commerce future trends are driving tomorrow’s customer journey. Commerce Digital Transformation Future of Work Sales B2B Organisations Say 50% of Revenue Comes from Digital Channels Salesforce EMEA March 18, 2021 What strategies are driving B2B organisations in the digital-first environment? Discover the impact of digital channels on B2B commerce. Digital Marketing Digital Transformation Leading Through Change Sales How Sales Program Managers Help Build Change Capability for Sales Salesforce Authors March 12, 2021 Sales teams are a crucial part of any business and sales program managers are key to navigating an uncertain climate. Read on to see why. Leading Through Change Sales Thought Leadership Digital Transformation Why Law Firms Must Embrace Data & Analytics Vincent Perrin March 9, 2021 By embracing digital transformation, legal firms can become client-centric businesses on every level. Here's how to get started Customer Data Platform Equality Why We Need Women in Leadership Now More than Ever Vanessa Gentile March 8, 2021 Businesses must harness the skills & intellect of the entire talent pool to ensure true gender balance is achieved to gain a competitive edge. Business as a Platform for Change Equality Leadership Equality International Women’s Day 2021 with Salesforce Women’s Network BE Salesforce EMEA March 8, 2021 Despite a taboo around women applying for tech jobs, Salesforce offers many benefits. Learn about the Salesforce Women’s Network BE here. Equality Future of Work Leadership Reports How to Win Trust and Improve Connected Customer Experiences in Belgium Salomé Pouw March 3, 2021 Data from the 4th Salesforce State of the Connected Customer report: get insights into customer connected experiences worldwide & in Belgium. Customer Experience Digital Transformation Reports Digital Marketing What Will Automated Marketing Look Like in 2030? Denis Hoogweg March 1, 2021 Denis Hoogweg, Principal Solution Engineer for Salesforce, explores marketing automation trends and how will it look like in 10 years. Digital Marketing Marketing Cloud Thought Leadership
Professional Services Strength in Numbers: Why Data Is Essential to Professional Services Richard Metcalfe March 25, 2021 Across the world, businesses are swiftly (or reluctantly) embracing digital & the new insights & opportunities it provides. Learn more here. Data Culture Digital Transformation Customer Data Platform
Service Unifying People & Processes to Deliver Seamless Customer Engagement Rebecca Mackenzie March 24, 2021 Matt Dixon, Chief Research and Innovation Officer, Tethr, explains what customer service excellence means in today’s landscape. Customer Experience Service
Digital Transformation B2C Commerce Future Trends: Key Insights for 2022 Salesforce EMEA March 23, 2021 How has the pandemic affected customer behaviour? Learn how B2C commerce future trends are driving tomorrow’s customer journey. Commerce Digital Transformation Future of Work
Sales B2B Organisations Say 50% of Revenue Comes from Digital Channels Salesforce EMEA March 18, 2021 What strategies are driving B2B organisations in the digital-first environment? Discover the impact of digital channels on B2B commerce. Digital Marketing Digital Transformation Leading Through Change
Sales How Sales Program Managers Help Build Change Capability for Sales Salesforce Authors March 12, 2021 Sales teams are a crucial part of any business and sales program managers are key to navigating an uncertain climate. Read on to see why. Leading Through Change Sales Thought Leadership
Digital Transformation Why Law Firms Must Embrace Data & Analytics Vincent Perrin March 9, 2021 By embracing digital transformation, legal firms can become client-centric businesses on every level. Here's how to get started Customer Data Platform
Equality Why We Need Women in Leadership Now More than Ever Vanessa Gentile March 8, 2021 Businesses must harness the skills & intellect of the entire talent pool to ensure true gender balance is achieved to gain a competitive edge. Business as a Platform for Change Equality Leadership
Equality International Women’s Day 2021 with Salesforce Women’s Network BE Salesforce EMEA March 8, 2021 Despite a taboo around women applying for tech jobs, Salesforce offers many benefits. Learn about the Salesforce Women’s Network BE here. Equality Future of Work Leadership
Reports How to Win Trust and Improve Connected Customer Experiences in Belgium Salomé Pouw March 3, 2021 Data from the 4th Salesforce State of the Connected Customer report: get insights into customer connected experiences worldwide & in Belgium. Customer Experience Digital Transformation Reports
Digital Marketing What Will Automated Marketing Look Like in 2030? Denis Hoogweg March 1, 2021 Denis Hoogweg, Principal Solution Engineer for Salesforce, explores marketing automation trends and how will it look like in 10 years. Digital Marketing Marketing Cloud Thought Leadership