Sales Pipeline Reviews are the Worst – Here Are 9 Easy Ways to Fix Them Salesforce Authors July 26, 2021 Pipeline meetings are often excruciating for reps & managers. But they don’t have to be. Here's how to fix common pipeline meeting mistakes. Sales Strategy Sales Sales Cloud Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Customer Experience Service C-Suite E-Commerce D2C Ecommerce Is Driving Growth in the Age of the Customer Melis Unsal July 19, 2021 Read Forrester Consulting’s report to see how D2C e-commerce can help businesses drive revenue, build customer engagement & nurture agility. Commerce B2B Commerce Direct-to-Consumer Trailblazer Story Meet Salesforce Marketing Champion, 5x Salesforce-Certified Trailblazer Koser Khan July 16, 2021 We caught up with Kaelan Moss, Marketing Cloud Programme Director, Revolent, to find out what it means to be a Salesforce Marketing Champion. Salesforce Learning Marketing Trailblazer Story B2B Commerce New Report Reveals How B2B Commerce Is Putting the Customer First Melis Unsal July 12, 2021 Read Forrester’s report to see how digital transformation in B2B commerce can help businesses satisfy their buyers and grow B2B revenue. Commerce B2B Commerce Digital Transformation Consumer Goods Mars’ Secret to Improving Their Supply Chains? Analysing Data Salesforce UK July 9, 2021 In conversation with Deepak Jose from Mars to discuss its success in harnessing data & analytics to improve supply chain & increase profits Commerce B2B Commerce Consumer Goods Service KPIs Every Customer-Centric Service Leader in South Africa Should Use Salesforce EMEA July 6, 2021 Learn how customer-centric service leaders in South Africa are prioritising these 3 key performance indicators to keep up with customer needs. Leadership Service C-Suite Equality Solution Engineers are Writing a New Story for Women in Tech Salesforce EMEA June 17, 2021 Our rapidly changing world needs more women in tech leading the way. Discover why Solution Engineer could be the perfect role for them. Business as a Platform for Change Digital Transformation Equality Salesforce Culture Parental Leave at Salesforce: Advice from 3 Working Dads Salesforce EMEA June 15, 2021 We spoke to three working dads at Salesforce to hear their perspective about parental leave, maintaining work-life balance, and more. Future of Work Leading Through Change Salesforce Culture
Sales Pipeline Reviews are the Worst – Here Are 9 Easy Ways to Fix Them Salesforce Authors July 26, 2021 Pipeline meetings are often excruciating for reps & managers. But they don’t have to be. Here's how to fix common pipeline meeting mistakes. Sales Strategy Sales Sales Cloud
Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports
Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Customer Experience Service C-Suite
E-Commerce D2C Ecommerce Is Driving Growth in the Age of the Customer Melis Unsal July 19, 2021 Read Forrester Consulting’s report to see how D2C e-commerce can help businesses drive revenue, build customer engagement & nurture agility. Commerce B2B Commerce Direct-to-Consumer
Trailblazer Story Meet Salesforce Marketing Champion, 5x Salesforce-Certified Trailblazer Koser Khan July 16, 2021 We caught up with Kaelan Moss, Marketing Cloud Programme Director, Revolent, to find out what it means to be a Salesforce Marketing Champion. Salesforce Learning Marketing Trailblazer Story
B2B Commerce New Report Reveals How B2B Commerce Is Putting the Customer First Melis Unsal July 12, 2021 Read Forrester’s report to see how digital transformation in B2B commerce can help businesses satisfy their buyers and grow B2B revenue. Commerce B2B Commerce Digital Transformation
Consumer Goods Mars’ Secret to Improving Their Supply Chains? Analysing Data Salesforce UK July 9, 2021 In conversation with Deepak Jose from Mars to discuss its success in harnessing data & analytics to improve supply chain & increase profits Commerce B2B Commerce Consumer Goods
Service KPIs Every Customer-Centric Service Leader in South Africa Should Use Salesforce EMEA July 6, 2021 Learn how customer-centric service leaders in South Africa are prioritising these 3 key performance indicators to keep up with customer needs. Leadership Service C-Suite
Equality Solution Engineers are Writing a New Story for Women in Tech Salesforce EMEA June 17, 2021 Our rapidly changing world needs more women in tech leading the way. Discover why Solution Engineer could be the perfect role for them. Business as a Platform for Change Digital Transformation Equality
Salesforce Culture Parental Leave at Salesforce: Advice from 3 Working Dads Salesforce EMEA June 15, 2021 We spoke to three working dads at Salesforce to hear their perspective about parental leave, maintaining work-life balance, and more. Future of Work Leading Through Change Salesforce Culture