Recent Stories

Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees?

Our mini-guide to social selling will enable you to harness social media to improve sales and discover new sales opportunities.

Marketing Week's 100 Disruptive Brands highlights those that places customers at the heart of innovation. But what makes a disruptive brand?

With Salesforce Einstein, artificial intelligence is now embedded in the Salesforce Platform, making Salesforce the world’s smartest CRM.

Firms good at customer service have one thing in common: giving their agents the problem-solving prowess. Here are ways to empower yours.

CRM systems can help you track sales opportunity through every step of the funnel. This post explains how that can benefit your B2B company.

Read this blog to understand what makes a successful Solution Engineer (SE): from the perspective of a Salesforce SE.

Motivate your sales team to deliver your overarching growth goal by breaking it down into smaller, more specific sales metrics or KPIs.

Your KPI dashboard should be your window into sales operation. Follow these key principles to enhance KPI reporting and business dashboards.

Does your sales team rely on marketing to deliver leads? Are there enough to go around? Here are 5 lead generation techniques sales can use.