IT managers: From operators to innovators

 
 
 
 
 

The biggest challenges for IT managers in medium-sized companies

Digitization opens up a new playing field for companies and IT. Maintaining an overview and keeping enough scope for innovation despite the day-to-day business, can be really challenging.

 

Transformation

IT managers are responsible for the technical implementation of new business models, and allow companies to meet growing customer expectations.

Security

Mastering the ever-increasing demands around IT security, data protection and governance is business-critical.

Operations

Smooth operations and fast problem solving are and will remain the core tasks of IT. Increasing efficiency is a permanent goal.

Resources

Staffing and budgets are not increasing at the same rate as digital requirements. Recruiting qualified employees is essential for success.
 

We want to remove as much complexity as possible from our business so our people can focus on delivering great experiences and great outcomes to our customers.”

Marcel Kubli, COO and Co-founder, bestsmile
 
 

A strong partnership between IT and business

IT managers are the most important partners and consultants in digital transformation. Critical to success is the alignment towards a common goal with management and other important stakeholders.

 

Less complexity

An integrated, cloud-based platform that combines all the important applications helps reduce license and vendor management costs, and provides automatic security and data protection updates.

Quick implementation

When it comes to new requirements and applications, all departments turn to IT. To rapidly implement this and meet constantly increasing demands, IT leaders need the right technology.

More time for innovation

Technology that enables users to take more initiative relieves IT from user support queries, giving them more time to deliver new innovative ideas.
 

If Zermatt Matterhorn was to get fit for future generations and remain competitive against other destinations and industries, we knew digitalisation was absolutely key.”

ANDREAS MAZZONE, CEO, BONFIRE
 
 

How Salesforce helps IT leaders

Salesforce is a trusted advisor to many medium-sized companies in their digital transformation journey. The user-friendly and flexible Customer 360 platform not only offers many opportunities for close collaboration between business and IT, but also enables innovative projects to be implemented quickly.

 

Platform

The Salesforce Platform is the fastest way to take an idea and develop it into an application. You'll have everything you need to build, run, manage and optimize applications - using either drag-and-drop features or code.

Innovation

Innovations, such as AI, are automatically updated, making day to day operations easier for all users, regardless of their level of expertise.

Integration

All Salesforce solutions are seamlessly integrated on a single platform and easily connect to third-party applications such as ERP or financial accounting, either via APIs or innovative integration technologies such as Mulesoft.

Ecosystem

Get the best out of Salesforce thanks to the AppExchange that provides users with a full network of specialized partners as well as specific apps and solutions
 
 

Get to know the versatility of Salesforce

 

Digital Transformation Playbook

Get inspiration on how to implement your digitization strategy and change mindsets, connect siled systems and put your customers first.

The IT Leader's Guide to Data Security and Governance

Find out how you can reliably protect your valuable data in the age of networking with our guide.

Customer success stories

Discover the success stories of other medium-sized companies.
 

All about the Salesforce Platform

Meet the Salesforce Platform, the leading technology for development and connections.

Salesforce for IT

Explore the specific benefits of Salesforce for innovative IT professionals.

Everything about Salesforce Customer 360

Discover how Customer 360 gives all teams a common, centralized view of every customer.
 
 

Salesforce is the ideal partner for IT managers in medium-sized companies

 

As an integrated, secure, and scalable platform, Salesforce Customer 360 brings together sales, marketing, service, retail, and IT. As a result everyone in the company gains a uniform 360-degree view of all customers with all relevant data. As needs grow, developers and even business users can quickly and easily build and deploy apps and applications with Salesforce. Contact us and learn how Salesforce can help you with your digital transformation.