Reporting and Insights
Take action on data and get real-time insights with ecommerce reporting tools.
Drive more revenue with analytics for Commerce.
Analyse customer behavior and track and improve site health with powerful reporting tools powered by the #1 CRM.
Reach your commerce goals with Reports and Dashboards.
Commerce Reports and Dashboards
Review key KPIs across all sites for sales trends, site traffic, top selling promotions, and more – all in one place.
Make data-driven improvements with goal tracking and site-level performance. Customise date range and filters to see success faster.
Use data to drive your business strategy forward with easy-to-use tools that let you standardise reporting or perform ad-hoc analysis.
Optimise your order orchestration, fulfillment, and distribution.
Order Management Reports and Dashboards
Aggregate all of the most valuable data about a return like amount, quantity, reason, item, and customer information.
Get insight on the volume of orders coming into Order Management and the sales amount by sales channel.
Get visibility into where orders are being fulfilled, the status of fulfillment orders, and fulfillment trends.
Make smart commerce decisions with limitless data explorations.
Tableau Reports and Dashboards for Commerce
Infuse relevant, AI-driven data from every customer touchpoint into the flow of work, all with Commerce unified on the #1 CRM.
Drag and drop data metrics onto one data pane to create iterative visualisations and unique insights.
Use automation to act on data insights, drive faster time to value, and foster greater customer retention for all of your digital commerce strategies.
Complete your Reporting and Insights solution with products from across the Customer 360.
Tableau
Make better decisions with analytics powered by AI + Data + CRM.
Data Cloud
Unify your customer data and take action on insights with AI and automation in real time.
Get the most out of your ecommerce reporting software with thousands of partner apps and experts.
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Reporting and Insights FAQ
Reporting tools for ecommerce help businesses understand key KPIs based on aggregate data so they can make informed business decisions and take action more effectively.
Yes, reports and insights are critical to understanding the health of your digital business.
Commerce Admins leverage reporting and insights tools to determine digital strategies and identify key business trends and goals.
Reporting tools and insights help businesses keep an informed pulse on the health of their digital strategy and are critical to business strategy and growth attainment.
There are many different ways to track key KPIs. Having customer data unified on CRM will help you make the most informed business decisions. Commerce Reports and Insights help customers acheive growth goals and deliver personalised connected buying experiences for every kind of customer.