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Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
PayCaptain partners with Salesforce to transform UK payroll industry in just two years
Blue Road Academy is a workforce development partner, dedicated to advancing the careers of newcomers.
Customer Story
More Helpful GE Appliances Service in Every Home
See how GE Appliances closes the gap to customers with connected, proactive service.
Customer Story
Ottobock revolutionises customer relationships in the MedTech industry – and puts people at the heart of everything it does
How Ottobock is modernising the user experience with its “Life Lounge”.
Customer Story
Close Brothers helps more businesses thrive
Discover how the company’s Asset Finance and Leasing division is embracing digitalisation to simplify the lending process for thousands of SMEs.
Customer Story
GoCardless helps more businesses get paid with Salesforce
Recurring payments network boosts bookings and customer experience with smarter sales, richer marketing, and faster onboarding.
Customer Story
LV= provides insurance from the heart with Salesforce
Find out how personalised journeys, digital forms, and online communities help enrich the customer and broker experience
Customer Story
Personalising the customer experience, with Salesforce
Sales Cloud, Marketing Cloud, and Einstein help Bayer’s Consumer Health division to drive ‘data-powered sales’ through highly personalised digital touchpoints.
Customer Story
Touring Club Suisse is always on the side of its members and takes the stress out of travel
Non-profit organisation provides comprehensive roadside assistance, travel assistance and other products and services to keep 1.5 million members safe on their journeys with Salesforce.
Customer Story
Swissbit levels up on operational efficiency
Leading manufacturer of manufacturer of storage and security devices stays ahead of competition with leading customer experience and more accurate forecasting.
Customer Story
Centrica makes people’s homes smarter with Salesforce.
An energy and services group boosts growth for its Connected Home initiative with personalised marketing content, integrated services, and high customer satisfaction ratings.
Customer Story
Hotel Chocolat grows its brand fan base with Salesforce.
Learn how the premium chocolate brand tripled digital revenue in 18 months with new products, channels, and insights.
Customer Story
Halfords transforms its digital business thanks to Salesforce.
Halfords keeps the UK moving during COVID-19 with new trading platform using Salesforce.
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