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Customer Success with Agentforce
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Capita scales high-volume recruitment with Gen AI and Agentforce.
Agentforce will help Capita transform high-volume recruiting and launch a new business line.
Stories in the Spotlight.
Customer Story
bp boosts service agent productivity with Einstein chat summaries.
bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story
How personalisation has helped boost Heathrow’s digital revenue 30%
Heathrow Airport is flying high with greater digitalisation and personalisation.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Santander UK sets up businesses for global success with Salesforce.
Customer Story
Trading home-grown tech for a platform transforming student experience
SWPS builds a closer relationship with students with a personal touch.
Explore all our customer stories.
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Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
Ancotrans Leads API Revolution in EU Container Transport
Find out how Ancotrans is pioneering APIs to integrate IT platforms, systems, and applications to share data and documents.
Customer Story
Municipality of Purmerend is encouraging heat transition with Salesforce
Learn how the municipality of Purmerend is helping households to eliminate natural gas usage with a centralised data platform
Customer Story
HAIR & SKIN gives 15,000 new customers a connected digital experience.
Learn how this medical aesthetics startup brought the entire business together with data.
Customer Story
Putting drivers first: Pirelli gets proactive with data
Sustainable, efficient, and customer-first – all in a day’s work for this leading manufacturer.
Customer Story
Pets at Home boosts customer service and satisfaction with Salesforce.
Pets at Home delights more customers with greater efficiency and affordability.
Customer Story
École polytechnique modernises executive education admissions
Learn how this prestigious school captures richer data to create more targeted marketing journeys
Customer Story
3 weeks’ work in 1 day: How Schneider Electric serves customers faster.
For this global leader in energy management and automation, efficient teams are the force behind customer satisfaction.
Customer Story
Truevo makes e-commerce entrepreneurship easy with Salesforce
Find out how a multinational fintech company is making e-commerce payments more intuitive.
Customer Story
Blue Road Academy: Advancing the Salesforce careers of newcomers
Blue Road Academy is a workforce development partner, dedicated to advancing the careers of newcomers.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Far from customers? GE Appliances closes the gap with virtual service.
See how GE Appliances closes the gap to customers with connected, proactive service.
Customer Story
Ottobock revolutionises customer relationships in the MedTech industry – and puts people at the heart of everything it does
How Ottobock is modernising the user experience with its “Life Lounge”.
Customer Story
BetterUp transforms lives and careers with tech from Salesforce.
BetterUp leverages the scalability and flexibility of the Salesforce platform to foster growth.
Customer Story
Breitling puts sustainability in the spotlight with Salesforce
Luxury watchmaker, Breitling, tracks and manages emissions at every touchpoint with Net Zero Cloud.
Customer Story
Ordering snacks? Kellogg can fill your cart for you, thanks to data.
See how data powers suggested orders and support for Kellogg’s smaller B2B customers.
Customer Story
Want to Boost Ecommerce? Learn How Guess is Creating Richer Experiences
Discover how Guess has increased online sales with greater personalisation and digitalisation.
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