Self-Service Pricing

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Support and Success Plans

 

Included Support:

Every license includes two-day response time, our customer support community, interactive webinars, events, guided journeys, and more.

Additional Support:

Our Premier, Premier+, and Priority plans offer increased support for additional fees, with features like administrative assistance and 24/7 support.
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Community Cloud Pricing FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 00800 7253 3333 (Freephone) to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 00800 7253 3333 (Freephone) to discuss options.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
Members are for frequent users of a Community. Logins are for infrequent users of a Community.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary, like Salesforce Essentials which offers monthly or even multiyear payment options. Chat with a sales representative to discuss payment and billing options for your products.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 00800 7253 3333 (Freephone) to see what works for your business.
 
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.

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