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A portal for Kenton Petroleum mobile application.

Ensure midstream pipeline productivity and safety.

Streamline field operations and train a new energy workforce as you improve on-site safety, sustainability and efficiency with midstream oil and gas software. Manage customer relationships to achieve outcomes that meet today's definition of commercial excellence.

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Prepare midstream oil and gas for the new energy economy.

Service Cloud streamlines field operations and trains a new energy workforce to improve on-site safety, sustainability and efficiency. Sales Cloud manages customer relationships to achieve defined outcomes and ensure commercial success.

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Execute commercial processes and provide better service.

Sales Cloud

  • Revenue Intelligence. Get a comprehensive view of your revenue performance as it relates to your pipeline, teams and sales and pinpoint the areas to focus on to hit your goals. Forecast historical trend and visualise trends over time.
  • Partner Relationship Management. Get partners up to speed fast with tailored learning paths. Track real-time channel ROI and partner performance to optimise your business. Quickly launch personalised digital experiences for partners that are easily configured with components, prebuilt templates and your CRM data.
  • Sales Cloud Einstein. Trusted AI uses your own data to quickly gain deeper insights. Score opportunities and leads and understand the key factors contributing to propensity scores. And display relevant customer data and sync it automatically to make sure you have the most up to date and complete insight into your customers.
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Empower field teams with AI and digital tools that improve safety.

Field Service for Energy & Utilities

  • Prework Brief. Accelerate service delivery and enhance customer satisfaction by giving mobile workers vital data, asset history and service records before each job. With insights into equipment maintenance and customer interactions, prework briefs help workers prioritise onsite tasks and understand contract terms.
  • Onsite Knowledge Search. Field challenges can be daunting, that's why our Field Service mobile app helps contractors and employees search both internal and external knowledge bases instantly. Powered by AI, it gives users the precise info to improve first-time fix rates — boosting confidence and credibility in real-time.
  • Post-Work Summary. Say goodbye to time-consuming and error-prone service reports. Our smart summary generation feature offers accurate and comprehensive reports while reducing visit duration. Boost customer satisfaction with real-time customer and asset data, updates from mobile workers and job images.
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A timesheet metre replacement guide with Kenton Petroleum mobile app.

Streamline field operations and asset digitisation.

Field Service

  • Field Service Mobile App. Our field service mobile app — available on Android and iOS — is an all-in-one tool for today's mobile workforce. Built as an off-line-first application, it lets your front line work and seamlessly save changes even without WI-FI. Extensive customisation options support your unique business requirements.
  • Asset Service Management. Shift from reactive to proactive service with real-time asset tracking. Monitor service outcomes and create preventive maintenance plans based on asset use, condition and specific criteria. For example, schedule service if an asset's temperature exceeds a set threshold, to prevent downtime.
  • Work Order Management. Simplify the entire work order management process to seamlessly create, assign, execute and debrief work orders. Empower your team to stay agile, improve customer satisfaction and drive growth by eliminating manual paperwork and digitising the entire work order lifecycle.
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Complete your energy solution with products from across the Customer 360.

Sales Cloud

Build loyalty and customer sign-ups. Speed up quoting and reduce churn in commercial sales.

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Service Cloud

Differentiate your service with trust, transparency and responsiveness in the new energy market.

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Field Service

Streamline field operations. Train a new energy workforce to improve on-site safety and efficiency.

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Einstein 1 and Data Cloud

Get AI insight from diverse data sources and automate workflows across your Salesforce applications.

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MuleSoft

Instantly connect a growing list of energy and utility applications and data with speed and scale.

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Build the perfect oil and gas solution with our help.

Build the perfect oil and gas solution with our help.

Get in touch today and our experts will guide you through the process — step by step:

  • Choose the right Salesforce products and editions.
  • Add products/features needed, if not already included.
  • Customise the final result with apps, services and support.
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EQT

Salesforce is the ‘glue’ that connects our employees and applications. We were able to build an empowered workforce and a collaborative culture that enables us to move quickly. None of this would have been possible with a traditional IT approach.

Joe Engle
VP, IT, EQT

Get the most out of oil and gas solutions with industry-savvy partners and experts.

Diabsolut
Lemur
Slalom
Youreka

Stay on top of transition with the latest energy trends and insights.

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Ready to take the next step with Energy & Utilities Cloud?

Try for free.

Start building on Energy & Utilities Cloud for free with one of our trial environments, custom configured to suit your needs.

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Oil and Gas Midstream FAQs

Salesforce, a cloud-based CRM, offers midstream oil and gas production management software that supports project planning, budgeting and utilisation with data and automation.

Midstream field operations use Field Service’s mobile apps and automated workforce management to improve on-site safety, sustainability and efficiency. Midstream oil and gas software manages customer relationships to ensure production matches their expectations and needs.

Midstream oil and gas software can help shift operations from reactive to proactive with real-time asset tracking. It can improve efficiency with automation to eliminate manual paperwork and manage work orders, track channel ROI and partner performance in real time.

First, determine what you want your technology to solve. Salesforce has solutions for midstream asset management, mobile field service operations, channel management, AI and analytics. Look for a return on investment that yields productivity gains for workers, improves operational efficiency and creates a foundation for future AI and data-driven operations.