Join some of our South African Partners on a panel conversation, as they discuss their journey of Salesforce and how the ecosystem has evolved over the years.

Please join Robin Fisher, Area Vice President at Salesforce, and special guests speakers who are transforming themselves, delivering exceptional customer experiences, and making the world a better place in the Fourth Industrial Revolution.

Salesforce will showcase how the world’s leading companies are taking advantage of new products and technologies like Salesforce Customer 360, Einstein Voice, Trailhead, and Lightning to dramatically change the way their employees across sales, service, marketing, and IT innovate, skill up, and deliver integrated customer experiences.

The buzz around AI for sales is growing, and everyone wants to know what it means and how it can drive change. But as a sales leader you have to deliver results—you don’t have time for buzzwords.

Join the Salesforce Einstein team to hear how you can go beyond the hype and create an intelligent sales strategy that will focus on the right leads, deliver tailored customer experiences, and increase the ROI on strategic accounts in your business - all on the Intelligent Salesforce Customer Success Platform.

You will walk away with an understanding of: * The top AI use cases within the Sales Cloud customer base * How other organisations are calculating the value of AI for their sales teams * Tips and tricks to help your sales team embrace AI and drive CRM adoption.

Join product leaders to see how the #1 marketing platform is enabling intelligent marketing and driving growth for one of the world's leading car leasing companies.

Learn how Salesforce helps companies to know, personalize, and engage for every consumer, orchestrating the journey across marketing, commerce, sales, and service.

Connect with your fellow trailblazers and gain new insights, build your brands, and win the hearts, minds, and loyalty of your consumers.

Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience.

To thrive and compete in the new age of service, every organisation must reimagine their service approach and create transformational service experiences.

Join us to see how trailblazers are using the World's #1 B2C and B2B Service Platform to capitalise on these trends to transform service and deliver customer success.

People expect more from technology. They want seamless, personalised experiences from companies whether they work for them or not. Meeting these expectations can often fracture a company, resulting in siloed data, shadow IT, technical debt, and a disconnected experience.

Salesforce Commerce Cloud, the world’s #1 digital commerce platform reaches more than a BILLION consumers every year!

Learn how B2C Commerce can create faster, smarter and more flexible paths to purchase and how you can use the power of B2B Commerce to deliver more personalised and intelligent experiences for the business buyer.

We invite commerce executives, developers, marketers and merchandisers to learn how to take advantage of the Salesforce Customer Success Platform - and become a Trailblazer for commerce.

Are you new to Salesforce and want to get started on the right foot?

Do you want to learn how to get the most out of your Salesforce investment and how to get setup properly?

Then this session is for you! Join the Customer Success team as they bring you through best practice advice on how to get up and running quickly and how to avoid the common pitfalls of new customers.

Do you want to get more from Salesforce or are you looking to gain more knowledge about the platform?

Join the Customer Success team as they explore the many different resources available to you, what their value is and how you can access them. And the great news - most of these resources are FREE as part of your subscription. DONT MISS THIS ONE.

What can you do to get your team on board?

Join us to learn the Guiding Principles to Maximize CRM Adoption & very specific examples of how to put these principles into action.

Is your Org ready for Lightning? This session will cover the essential things you need to know before migrating to Lightning, including Lightning Readiness Report, identifying quick wins, and a live demo of key features and resources.

 

An Admin's life is always evolving. With all the hats you wear, how can you be the rockstar your team needs you to be? Join us to hear how to maximize impact across your organization and stay on the forefront of Salesforce innovation.

Need tips on how get the most out of Salesforce? Bring all your questions to our Experts! This session it's the opportunity for you to get all the answers you need to succeed with Salesforce. 

Boost deal productivity with collaborative documents, spreadsheets, and slides inside Salesforce. Empower sales reps to lead teams through deal cycles more effectively than ever.