Basecamp Lausanne

Calling all Trailblazers
Get ready for a day of inspiration and innovation in Lausanne!

We are in the midst of the Fourth Industrial Revolution in which an unbelievable wave of innovative technologies fundamentally changes our society, the economy and our daily lives. This creates an enormous opportunity for companies to connect with customers in entirely new ways.

Get inspired by charismatic speakers

Dominic Kailash Nath Waughray

Managing Director, Head of the Centre for Global Public Goods

World Economic Forum

Adrian Ferrero

Digital Marketing and Customer Experience Director

VF

Helene Bellamy

Europe Fabric Care Business Leader

P&G

Innovation starts at Basecamp Lausanne - Join us!

There is a lot to learn at Basecamp Lausanne.

We expect over 1400 registrants
Over 20 innovative sessions and demos
More than 15 customers speaking about their stories on stage

Seize this unique opportunity to be inspired. Explore the latest technologies, connect with customers, meet other professionals in your field, gain new knowledge and have fun!

Keynote: Trailblazers, Together

Discover the world of Salesforce in the midst of the Fourth Industrial Revolution with special guest speakers. We'll show you how to meet customers' ever-changing expectations and seize new opportunities for your business.

Product and industry-specific Breakout Sessions

Whether you're looking for a high-level overview or a deeper look at the different solutions for sales, customer service, marketing, commerce and application development, our agenda is tailored to suit everyone. During the industry-specific breakout sessions, you'll learn about our solutions for financial services, manufacturing and retail.

Circles of Success

If you are a seasoned Salesforce veteran or looking to sharpen your skills, our Circles of Success are focused group sessions providing a deep-dive into product usage and adoption. Become a rockstar admin, master your digital transformation or maximise your CRM adoption are only a few topics that our experts will cover with you.

Customer Success Expo

Do you have new ideas or have any questions you would like to ask? Our product experts and our partners in the Customer Success Expo will be happy to show you hands on solutions using live demos and best practices. You can also learn more about our latest innovations such as Customer 360 and Einstein Voice.

Agenda Highlights

07:45 - 09:30	Registration, Expo and Breakfast
08:30 - 09:15	Breakfast Sessions
09:30 - 11:00	Keynote
11:30 - 12:00	Breakout Sessions*
12:00 - 13:00	Lunch & Networking in the Customer Success Expo
13:00 - 16:00	Breakout Sessions*
16:00 - 17:00	Networking Apéro

(Preliminary Agenda - Please expect slight changes)
All sessions will be held in English
*Breakout sessions have limited seating - first come, first served

all breakouts >

Speakers

Dr. Vivienne Ming

Neuroscientist, technologist and entrepreneur

Dr. Vivienne Ming, named one of 10 Women to Watch in Tech by Inc. Magazine, a theoretical neuroscientist, technologist and entrepreneur is presenting one of our keynotes.

She is the co-founder and Managing Partner of Socos, a cutting-edge EdTech company which applies cognitive modeling to align education with life outcomes. Dr. Ming is also a Vice-president and Distinguished Scientist at ShiftGig, where she explores topics such as how to build job markets that drive long-term economic growth and investing in the workforce.

Vivienne will be guiding us through AI, cognitive neuroscience and entrepreneurship and how we can best prepare for an uncertain future where machines will become a dominant force in our everyday lives.

Profile on LinkedIn

Daniel Alsén

Partner | McKinsey & Company

With tech experience dating back to the early days of the Internet, Daniel is passionate about transforming companies where technology is at the core of the business.

Across telecommunications, automotive, banking and other sectors, he helps executives deliver new products and customer experiences. Daniel is a partner and leads Digital McKinsey in Northern Europe.