Salesforce Live: Israel

Agenda

 

08:30 – 09:30

09:30 – 11:00

There's no denying we're in a new world: new channels, new stakeholders, and new expectations are changing how we connect with customers. But this isn't just a new chapter for businesses. This is a whole new story. So, it's time to take a fresh look at how the future works. Join Denis Terrien and Itai Margalit as we dive into the power of trust, Trailblazers, and true customer-centricity.

Featured speakers:
Denis Terrien - CEO Salesforce South Europe
Itai Margalit - Area Vice President at Salesforce
Harel Ifhar - General Manager at Amazon Web Services Israel
Maytal Shiran Harel - CMO at Bank Leumi
Liran Shechter, B2C Leader | Regional Sales Director, Salesforce
Shai Golan - Senior Manager Solution Engineering at Salesforce

11:00 – 11:30

11:30 – 11:50

Discover all the new trends in the high-tech, Retail, Financial Services, Manufacturing, Public Sector and more.

Host: Noam Ezra - RVP, Cloud Leader Israel, at Salesforce

Panel:
Arnon Dym - RVP, Enterprise Sales, at Salesforce
Meital Tveria Agmon - Regional Sales Directors, at Salesforce
Michal Levitan Giat - Regional Sales Directors, at Salesforce
Nir Friedman - Regional Sales Directors, at Salesforce

AC/DC- Applications Collections for Digital Customers.
Learn how Israel Electric Corporation utilize Salesforce platform, build apps and achieve smart customer engagement.
Powered by Deloitte Digital

Features Speakers:
Dani Garabagi - VP CIO, Israel Electric Corporation
Amir Eliasy - Partner, Deloitte Digital

 

Every step of your customer's journey start with you – from their first online interaction to how employees answer their emails – has a huge impact on the overall customer experience. So, how can you make sure every moment ladders up to brilliance? Join us for this session to find out.

Featured speakers:
Noam Seemann - VP, Head of Digital Transformation at The Israeli Phoenix
Eran Sagi - Account Executive - Marketing Cloud at Salesforce

 

12:00 – 12:20

Loyal customers are the cornerstone of your organisation's success – but what does it take to develop loyal customers for life? Join experts from Salesforce and Collinson Group to find out just how important loyalty is in the 21st century, and how you can build a loyalty programme that attracts and retains your best customers.

Host: Liran Shechter - B2C Leader | Regional Sales Director, at Salesforce

Panel:
Yafit mantin - CMO at Nespresso Israel
Amit Gam - Head of Digital at ICL
Galit Dubin - Loyalty Program Director at Bank Hapoalim
Yael Kander - Head of Digital at BDO Israel
The Journey to Becoming a Data-driven Business

The transformation of completely analog companies, how they use salesforce as the main data source to manage the business.
Also will discuss the next stages and the planned strategy around salesforce and data.

Featured speakers:

Efrat Sheinmel, Home Center, CIO
Ran Zamir, Amot, CIO
Amir Hunga, EVP Business Applications at AllCloud

Meet the latest Srvice Cloud innovations: Salesforce Orchestrator, Service Cloud Workforce Engagement & Employee Experience.


Featured speakers:
Iris Ostfeld- Service Cloud, Account Executive at Salesforce.
Boaz Sagir- Service Cloud, Solution Engineer at Salesforce

12:30 – 12:50

Like any good relationship, IT and Business share a unique relationship, with it's own challenges and opportunities.
The trust and alignment between the two units is the secret sauce that can drive improved Business Results for the organization.
Come listen to two organizations that share how they better collaborate and align to reach desired outcomes and what are the lessons learned.

Hosts: Doron Marhum - Regional Sales Director- Cloud Sales at Salesforce,
           Yossi Gibor - Service Cloud Account Executive, at Salesforce

Panel:
Caroline Keisar - Customer Experiance Manager, at Maytronics
Hadas Schribman - customer application manager, at Maytronics
Adi Pinchas - Service Manager, at Tambour
Ginat Chen - CRM Manager, at Tambour

Growing global withSalesforce.
Learn how to have a globalization methodology, best practices and set of tools, along with customer stories

 

Consumer behaviour has changed forever, and the lessons learned around building connected customer experiences in Retail can be applied across every industry. Join us to find out how Keter reimagined their direct-to-customer experince to a personlized customer journey and generate growth.

Featured speakers:
Shahar Netanel - Lead Solution Engineer, at Salesforce
Customer story - Global CPG company

13:00 - 14:00

14:00 - 14:20

Dr. Yuval Dror on a 1:1 interview with Sharon Goldenberg - Maytronics CEO
Learn how Salesforce and BayBridgeDigital helped reinvent Tempo's customer journey by implementing a new E-commerce platform on Salesforce Commerce Cloud and the cutting-edge Salesforce Order Management System that enables to manage, track and modify orders directly in the service console.

Features speakers:
Yossi Cohen, Tempo beverages CIO
Eliaou Zenou, Business Manager Israel, BayBridgeDigital

Delivering a great customer experience is more important than ever and the key ingredient to providing better experiences is truly understanding your customers. But how do you better understand your customers? The answer is all within the data! Tableau's mission has always been to help people see and understand their data. Join us to learn how analytics can supercharge your Salesforce investment.


Featured speakers:
Adi Pasharel - Enterprise Account Executive, Tableau
Yuval Benichou - Senior Solution Engineer, Tableau

 

14:30 – 14:50

We are looking for Talents, you are looking for Talents: join our Talent Alliances Program to build the new generation of Trailblazers and Inclusive Workforce. Hear about initiatives to drive new talents at scale within our israeli Ecosystem.

Host: Guy Attia - Regional Vice President Alliances at Salesforce

Features speakers:
Li-Mor Navon, CEO Wedo
Tal Kisilevich, CEO CloudTech
Laetitia Elbaz, Director of Business Applications, Appsflyer
Michal Levitan Giat, Regional Sales Director
Trailblazing security company, Panorays, helps consumers to automate, accelerate and scale security processes.

Featured speakers:
Demi Ben-Ari - Co founder & CTO, Panorays and Betty Lavy - ESMB Regional Vice President, Salesforce
About to embark on an ambitious digital project? Then you'll want to join this session to learn how to accelerate innovation and time to value with integration, API management, automation.

Featured speakers:
Tal First - Solution Engineer Mulesoft, at Salesforce

15:00 – 15:20

Let's sum up all the great moments and learning of the day

15:20 – 16:00