Salesforce & DMEXCO
@home 2020

DMEXCO 2020: How Herman Miller Transforms Consumer Experiences with Salesforce

With consumers fundamentally changing the way they interact with brands, how do you make your digital transformation a reality and deliver connected consumer experiences faster than ever before? In this session, you'll hear from Ben Groom, Herman Miller's Chief Digital Officer, on how they digitally shifted during the pandemic and created customer-centric journeys like never before.

Learn about a trusted set of blueprints, architectures, and best practices that guide you every step of the way to connect marketing, ecommerce and service to transform the consumer experience.

This video is part of a series of on-demand sessions presented at the conference DMEXCO @home. Find the complete list of sessions here.

 

Missed some sessions? Watch all recordings now.

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