MARKETING
Check out featured marketing resources for next-level customer experiences.
RESEARCH AND REPORT
Salesforce Marketing Intelligence report, 3rd Edition
Insights from 2,500+ marketers worldwide on data, analytics, and privacy in the digital-first era.
Customer Service
Why net promoter score (NPS) is important and how to use it
As a standard benchmark for customer loyalty, NPS is a simple yet indispensable tool for businesses. Learn how to make the most of this key customer health metric.
research and report
State of Marketing, 7th Edition
See the 5 trends facing marketers working from anywhere, according to 8,200 global marketers.
Explore all marketing resources.
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