Salesforce Research surveyed nearly 900 retail and consumer goods marketing leaders worldwide to discover how:
- Cross-functional dynamics are shifting to satisfy customer and business demands
- Data is transforming the way marketers operate
- Personalization is becoming more refined at the crossroads of intelligence and trust
- New standards of engagement are inspiring and challenging marketers
From integrated retail experiences to personalized customer journeys, discover the trends redefining retail and consumer goods marketing.