How a Luxury Tourist Destination Builds a Customer-First Experience

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Zermatt Customer experience

Learn how this Luxury ski resort made a complex experience simple

Salesforce brings the entire Zermatt ski resort together, connecting hotels, restaurants and businesses into a single platform for the ultimate customer experience.

Zermatt, the luxury alpine resorts took a complex buying experience and made it intuitive. siloed touchpoints come together to make a seamless customer journey and puts the customer in control.

 

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