Make the right decision every time using analytics that go beyond business intelligence software.

See how Salesforce has been named a leader in the Forrester Wave: Enterprise Business Intelligence Platforms (Vendor-Managed) Q3 2019 Report

See how Salesforce has been named a leader in the Forrester Wave: Enterprise Business Intelligence Platforms (Vendor-Managed) Q3 2019 Report

A gif with two CRM Analytics dashboards tracking team performance and trending KPIs.

Salesforce Einstein image

Harness the power of your data with Salesforce’s newest acquisition.

Learn about Tableau

Harness the power of your data with Salesforce’s newest acquisition.

Learn about Tableau

Spot opportunities, predict outcomes, get recommendations, and more with CRM Analytics.

Automate Discovery

Discover the story your data has to tell.

Automatically find simple answers to complex business questions in your data. Learn what happened, why it happened, what will happen, and what to do about it with transparent, understandable AI models.

A dashboard automatically finds pipeline trends and propensity to win.

A look at how to customize and tweak metrics based on individual business performance.

Focus On Outcomes

Identify how to achieve all of your business goals.

Get the exact information you need by tailoring analytics to your business. Improve any business outcome with precise recommendations and specific guidance.

Unify on one platform

Visualise your entire business on a single screen.

Avoid needing multiple systems and logins. Create complete visualisations, predictions, insights, and more by bringing all your data — even from external systems — onto a single platform.

A selection of ready-to-integrate data sources. Featured here are Microsoft, Google, and AWS.

Einstein Discovery sits within an account detail page, and displays a predicted win rate on that account.

Take Instant Action

Always know the specific steps to take next.

Take instant action from the point of insight, like collaborating in Chatter, updating records, and sharing dashboards.

Build With Clicks

Easily create AI models, dashboards, and more.

Don't spend hours coding, or waiting in the IT queue. Create advanced experiences quickly by using easily customisable templates, third-party apps, or custom-built dashboards.

A view of simple customization tools on the Einstein Analytics Platform.

Salesforce Sustainability Cloud

Track and analyse environmental data to help reduce your carbon footprint and prove your commitment to eco-friendly practices.

See it in action

Learn more about sustainability

Customer Success Spotlight

See how companies of every size and industry are discovering new ways to grow with CRM Analytics.

Screenshot from the Shazam customer video of a woman using the Shazam app on her phone.

“We bring together the best technology, the best people, and the best service to provide a great delivery experience”

DWAIN MCDONALD, CEO AT DPD

SEE ALL SUCCESS STORIES

Get started instantly with industry-specific templates, prebuilt integrations, workflows, and dashboards.

Get started instantly with industry-specific templates, prebuilt integrations, workflows, and dashboards.

Whatever your industry, we have your analytics solution.

Pricing

Help your team find answers instantly.

Enhance Sales Cloud with advanced analytics, AI, and more

€ 50

/user/month*
(billed annually)

Automated discovery and predictive insights

€ 75

user/month*
(billed annually)

Advanced analytics platform with AI built in

€ 165

user/month*
(billed annually)

* All per user products require an annual contract.

View detailed pricing

Test drive dashboards and explore real datasets in this guided tour.

Test drive dashboards and explore real datasets in this guided tour.

Einstein Analytics dashboard on mobile.