Find answers, make decisions, and take action with CRM Analytics.
Give everyone in your company analytics built for the way they work.
Act on data.
Find data-driven insights and take action, right within Salesforce.
Connected Applications
CRM Analytics Apps plug right into your Salesforce, so you can get up and running right away. No more waiting for IT to install and optimize software and hardware before you can ask questions and take action.
Faster Action
Now when you find an answer, you can quickly take the next step with built-in tools called Analytics Actions. Create a task, update a record, share insights, and more — without waiting around for legacy technology or data analysis.
Built for Speed
Analytics makes it easy to combine Salesforce data — or any other data — from across your business. Now you can instantly explore information, find insights, and take actions that help your whole team move forward.
Get apps for everyone.
Analytics Apps are ready-to-go solutions for every line of business.
Apps for Sales
Sales Analytics comes preloaded with all the lenses and dashboards you need for sales, so reps can quickly identify account whitespace, and get a complete picture of the customer. And managers can see into the pipeline, track team performance, and uncover new opportunities.
Apps for IT
With Analytics for Event Monitoring, you can view application performance, understand adoption and usage, and access security data about all your Salesforce apps. Quickly improve your overall Salesforce experience and see who's accessing critical business information.
Apps for Service
Service Analytics includes dashboards and lenses that can help your whole team deliver better service. It’s embedded right into the Lightning Console, giving agents a 360-degree view of customers. And it’s the easiest way for managers to track case trends, agent efficiency, and channel optimization.
Work on any device.
Explore your data from any device with our mobile-first design.
Mobile-First
CRM Analytics is designed for mobile and optimized across every device, for both Android and iOS. So mobile never feels like an afterthought, it’s the first thought.
Smarter Smartwatches
CRM Analytics for Apple Watch was the first enterprise app for that device. From desktop to smartwatch and beyond, analytics is now accessible across the entire spectrum of business devices.
On-the-Go Collaboration
Get answers and share findings from anywhere. Analytics lets your whole team have a conversation around data, collaborate on answers, and present from any device.
Connect more quickly.
Speed, scale, and security come fully built-in.
Faster Data
No more hardware hiccups and untimely software updates. Analytics is reliable, convenient, and gets up and running much more quickly than traditional solutions.
Contextual Dashboards
With Analytics, you can embed dashboards across the Customer Success Platform — from Sales Cloud, to Service Cloud, to Community Cloud — to give your employees and partners a consistent view of data and access to new insights.
Secure Data Exploration
Powerful protection and controls ensure that your company’s data is always secure, so you and your entire team can confidently collaborate through every type of device, including Android and iOS.
Help your partners sell like your reps.
Give your partners the power to expand your business. With Analytics for Community Cloud, you can embed personalized metrics into partner communities.
Get more on CRM Analytics.
You don't learn everything in life by reading a manual. Sometimes it helps to get a helping hand. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.
