Retail

Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM empowers businesses to create limitless digital labor with autonomous agents.

By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable.

Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised.

The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action.

From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value.

Discover the benefits of ecommerce software, SaaS ecommerce platforms, and tips for choosing the right one for your business.

Here are five industry-specific examples of how an AI copilot can make your work life easier.

Rosemary Okolie breaks down three key digital shopping trends seen across Europe in 2023. Find out what it could mean for the year ahead.

This year’s Retail Week Awards are almost here. They’re always the highlight of the retail calendar and Salesforce is delighted to be sponsoring this special event again in 2024.

Unlock the transformative power of Customer Data Platforms in our guide & uncover its benefits for data management and strategic marketing.