MARKETING
Check out featured marketing resources for next-level customer experiences.
RESEARCH AND REPORT
Salesforce Marketing Intelligence report, 3rd Edition
Insights from 2,500+ marketers worldwide on data, analytics, and privacy in the digital-first era.
Customer Service
Why net promoter score (NPS) is important and how to use it
As a standard benchmark for customer loyalty, NPS is a simple yet indispensable tool for businesses. Learn how to make the most of this key customer health metric.
research and report
9th Edition State of Marketing Report
Latest trends on AI, data and personalization with insights from marketers worldwide.
Explore all marketing resources.
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