Introducing Retail Cloud with Modern POS
The only cloud-native POS built on the #1 AI CRM that brings online and off-line shopping experiences together.
The only cloud-native POS built on the #1 AI CRM that brings online and off-line shopping experiences together.
Unlock a unified commerce platform — and elevate the shopping experience for your customers — from check-in to check out with Retail Cloud retail software. Recreate the personalisation of online shopping in-store. Unite transactions from anywhere with an intelligent cloud-based POS. Arm associates with mobile, real-time inventory and shopper data. And maximise every sale with built-in AI.
Achieve goals faster, unlock new revenue and drive automation with the most flexible e-commerce platform.
Activate your data, scale insights with AI and unify all your data in a single customer profile.
Drive productivity, reduce costs and increase customer satisfaction at scale with Service Cloud.
Nurture relationships and create lasting loyalty on the world’s #1 CRM.
Fuel creativity with data insights. Grow efficiency with AI. Personalise customer relationships at scale with Marketing Cloud.
Learn how Salesforce grows revenue and relationships.
Discover insights and thought leadership for the retail industry.
Retail Cloud is a cloud native POS that brings online and off-line shopping experiences together on the #1 AI CRM. It is an all-in-one point of sale software revolutionising the way in which retailers can process orders and transactions from anywhere in-store.
It’s crucial for retailers to provide a seamless shopping experience across channels, but having two distinct technology stacks - one for in-store and one for online - makes this a difficult task. Retail Cloud provides retailers with a single, unified platform that bridges the gap between online and in-store with ease. Retail Cloud software solutions enable shop associates to engage shoppers and complete transactions from anywhere in the shop via a mobile device. In addition to modern POS, the shop solutions, including Clienteling, Endless Aisle, Store Fulfilment and Shop Operations capabilities, empower shop associates and streamline and personalise the shopping experience across physical and digital touchpoints.
Retail Cloud can help retailers unite transactions from anywhere for truly unified commerce, simplify secure and scale shop operations and collaboration, arm associates with mobile and real-time shopper data, maximise every sale with built-in AI and move fast with out-of-the-box integrations.
Retail Cloud is integrated with the Salesforce Platform including Salesforce Commerce Cloud and Service Cloud. Retail Cloud is an intelligent, unified platform for Retailers to drive seamless and personalised engagement across all physical and digital touch points.
In September 2024, Salesforce acquired PredictSpring, a modern retail point of sale (POS) software vendor built natively in the cloud. PredictSpring was previously an existing Salesforce ecosystem partner with several strategic retail customers and is already integrated with Commerce Cloud, Service Cloud, Marketing Cloud and Loyalty Management.
PredictSpring is the legacy name for Salesforce Retail Cloud and is the same product.