Einstein for Field Service Pricing

Empower your teams with trusted AI in a single solution.

Choose the right edition for your business needs.

Start by selecting your Field Service edition. Some editions already include AI right out of the box. For the others, you can easily add Einstein for Field Service at this price point.

Einstein for Field Service

Empower your teams with trusted AI.
75
EUR/User/Month
  • Assistive AI for Dispatchers & Mobile Workers
  • Prompt Builder, Agent Builder
  • Pre-loaded AI requests and Data Cloud credits

See what's included.

Einstein for Field Service

75

user/month

Schedule Summary

Create Service Appointment List Filters

Pre-Work Brief

On-site Knowledge Search

Post-Work Summary

Service Notes Summary

Einstein for Service

Agent Builder

Prompt Builder

Einstein Requests

25,000 Requests user/month

Data Cloud

75 Credits user/month

Extend the power of Field Service with these related apps and add-ons.

Self-Service

from $2 USD/log in/month

Deflect cases, cut costs and boost efficiency by empowering your customers to find answers first.

Next, choose the Success Plan right for you.

From resources to embedded experts, get the right level of support and expert guidance for your business.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licences
  • Access to Knowledge Articles, documentation and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net licence fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalised experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximise your ROI.

* This edition requires an annual contract.

This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.

This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.