Orchestrate work from Slack across connected applications and digital agents.
Empower people to work with agents using controlled access to your enterprise apps and data, building a foundation to automate processes and even delegate work.
Connect all your enterprise apps and agents with Slack as your conversational UI.
Your business might be complicated, but your technology doesn't have to be. Slack's unique platform capabilities centralise and automate customised and out-of-the box applications, while connecting accompanying thid party agents.
All of your enterprise apps, customised processes and agents integrated and ready to go for your teams.
No matter what you need to get the job done, Slack is the work operating system that brings your technology together so your people can collaborate and use AI to get things done.
Reduce toggling and context switching by integrating all the apps your teams use in a day through Slack's Marketplace. Your entire team can manage calendars, collaborate on files and connect to customised systems without leaving Slack. You can even download purpose-built Salesforce apps, the most powerful integrations between the world's #1 CRM and your modern work operating system.
Now all your AI agents Slack fit right into where your people are working, with solutions from Adobe Express, Asana, Box and more. Get assistance with your daily tasks like drafting and creating content and completing routine tasks, saving your team hours no matter what they are working on.
Maximise the impact product.customer 360 by downloading Salesforce apps for Slack. From sales, service, marketing, Tableau and more dedicated apps, never lose time to toggling or risk decisions being made without context. Increase revenue, boost productivity, streamline processes and win lifelong relationships by rallying your teams around a single view of your customer.
Everyone can automate easily with Slack Workflow Builder.
Simple to complex, no-code to pro-code. Build workflows to automate routine tasks.
Easily set up your first workflow with Workflow Builder's drag-and-drop tool. With this clicks-over-code approach, anyone can get time back in their day by automating processes. If you don't want to start from scratch, make the most of reusable templates pre-populated with common tasks like PTO requests, deal approvals processes and schedule send for messages.
Building workflows is now easier than ever, making automations even more accessible to every user. Type out a prompt, such as “send weekly reminder for updates to #proj-campaign every Monday morning” and watch as Slack AI and Workflow Builder generate a workflow for you. From there, you can edit and refine your workflow before publishing.
Slack offers out-of-the-box connectors from partners like Atlassian, Asana and more, enabling you to automate work across your favourite workplace tools.
Everyone in your org can easily find the tools they need to streamline their day in the automation hub, a one-stop shop for your apps and workflows. Discover pre-built templates, workflows your business has successfully used in the past and ready-to-use apps so you never have to reinvent the wheel but can hit the ground running.
Connect, simplify and assemble automations with Slack API.
Developers, IT teams and citizen builders can experiment with flexible tools in a trusted environment. Enterprise-grade security and an open API make it easy to write customised code, apps and workflows with modular, reusable elements that can be updated, swapped and shared.
Slack API helps developers get more out of their code with reusable building blocks, functions, triggers and workflows. With modular architecture, it’s easy to maintain, reuse and replace code as business requirements evolve, so you can stay on the cutting edge of your industry.
Go from idea to deployment faster with tools that simplify the most tedious parts of the process. Design interfaces using stackable UI components, create prototype app interactions and edit code as you go. With Block Kit, your work just...works, on any device.
Streamline the development of your work by deploying code directly into Slack without switching between tasks. Hosting code on Slack eliminates team overhead and ensures apps are inherently secure by automatically meeting security and compliance standards already integrated into the platform.
Enterprise-grade security and admin controls at scale for every industry.
Slack meets the leading compliance standards and ensures the data protection and governance you need with identify and device management you can rely on. Your IT team's governance is centralised and admins can gain confidence that Slack brings always-on reliability and transparent analytics.
Our platform is regularly audited against standards like ISO 27001, SOC 2 and more to help you to manage threats, keep data safe and meet your compliance obligations. Additionally, Slack can be configured to maintain compliance with industry-specific standards such as HIPAA, FEDRAMP, FINRA 17a-4 and GDPR.
By default, Slack encrypts data at rest and data in transit for all our customers and we protect that data with tools like Slack Enterprise Key Management, audit logs and integrations with top data loss prevention providers. Slack also offers governance and risk-management capabilities to meet your organisation’s needs, including (but not limited to) global retention policies, customised terms of service and support for eDiscovery. With features like single sign-on, domain claiming and support for enterprise mobility management, rest assured that only the right people and approved devices can access your company’s information in Slack.
Slack enables you to govern your organisation from a single dashboard. There, you will discover centralised admin tools that provide a comprehensive view of your organisation, allowing you to maintain granular control across workspaces, channels and members.
Leverage analytics and gain rich insights into how your organisation uses Slack. By learning more about the messages, channels and users at your organisation, you'll better understand how your company is using Slack — and how your business can unlock even more possibilities from our AI-powered work operating system.
Extend the impact of the world's #1 CRM with the power of Slack.
Conversational Work OS
Work smarter and get more done with Slack.
Powered by CRM Data
Take action with context when CRM data from Salesforce meet conversations in Slack.
Salesforce and Slack
Bring all your CRM data into Slack with native integrations
Slack for Departments
Connect Slack with your CRM data from sales and service to marketing and more to better connect with customers.
Slack for Industries
Slack makes all kinds of work seamless, to help teams in any industry boost productivity.
Slack was the first tech tool that was rolled out companywide following our 2019 merger. It doesn’t matter what part of the company someone works in, they know they can reach them in Slack. It’s the centre of our collaboration, community, projects, internal communication and culture.
Sheetal SahaDirector, Product Management Collaboration, Paramount
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Connection and Collaboration FAQs
Most organisations have basic collaboration tools—chat or video conferencing. Slack has features that allow you to make productive connections at work through app integration, scheduled sends, video conferencing, file sharing, recorded messages and more.
Asynchronous collaboration allows dispersed teams to build connections at work. Slack’s scheduled send feature allows you to share information with team members during preferable hours based on local time zones. Sharing in channels also gives everyone full visibility, so the team can act on information asynchronously to keep work moving. Clips—short audio or video messages—are another way you can share information in Slack without having to co-ordinate calendars, all with a personal touch.
With huddles, you can meet with your team without having to leave Slack. You can collaborate over video or audio, share content, use your favourite emoji to express yourself and build connections at work. Once you end the huddle, all the information shared in that huddle is saved in Slack for future reference.
Slack helps people build connections at work not just by supporting daily collaboration in the workplace but also by allowing people to create channels where they can share common interests, such as hobbies, pets, social events and more. Other features in Slack, such as scheduled send, allows you to schedule messages to arrive during the recipient's local time to foster better collaboration across time zones.
