Run your business with the world’s leading business apps marketplace.
What is AppExchange? Which enterprise apps are right for me? These are the questions we hear a lot, and you’ll find the answers below. If you have others, please don’t hesitate to ask the community. We’re here to help.
Here are five steps for getting started on AppExchange.
- Define success: Make a roadmap that sets your goals for both long- and short-term success. Do you have a budget for paid apps or do you need to start with free apps?
- Use search and filters: Once you know your goals and your budget, the AppExchange site's search field, top-of-page filters, and navigation tools on the left can help you narrow your search.
- Read reviews: With over 50,000 user reviews, it's easy to get feedback from other users to help inform your decision.
- Try before you buy: Free trials are a great way to help you evaluate your next app. Use a Salesforce sandbox to mimic your production environment and see how the app will perform in your environment.
- Get to know your community: There are more than 14 million members in the Salesforce community, including hundreds of dedicated MVPs and customers who can share their knowledge and expertise.
Before installing an AppExchange app into your production instance of Salesforce, it’s important that you verify the requirements and test the functionality of the app listing. It's recommended that you take the steps below before installing a listed app to your production organisation.
- Check edition compatibility: Verify that the custom app that you want to download only includes components that are compatible with your Salesforce Edition.
- Check external services: If the custom app you wish to download has a reference to an external service, make sure you have access to that service. An example is an app that has links to Google Maps for account management. Access to Google Maps would be required for this service to work.
- Test drive: Most apps will have test drives available for use. As an admin or read-only user, you can take a test drive of the desired app before installing to review the core functionality.
- Installation into Developer Edition or Sandbox: Before installing the desired app into your production organisation, it’s recommended that you first install the app into either a Developer Edition org or a Sandbox Edition org. Further testing the app in either of these environments will allow you to test the app beyond the constraints of a read-only user. Then you'll be able to create, edit, and delete records within this newly installed app. None of these actions are available within a test drive. You can sign up for a free Development environment here.
- If you are satisfied with the functionality of the desired app, you can install it into your production organisation.
During the installation process, you'll be given the option of making the app available to all users, some users, or just admins. If you make the app only visible to admins, you can make it available to other profiles later.
No. You have limits on the number of custom tabs and objects, but not the number of apps.
When you go to AppExchange, click on "Free" on the left menu. Or you can use the filters on the top of the page to filter any category by free apps.
Anyone can browse and explore AppExchange demos and test drives. Salesforce administrators and users with the “Download AppExchange packages” permission can install AppExchange apps.
Apps on AppExchange are distributed in managed or unmanaged packages. Packages are containers that hold the code and metadata associated with apps or components. Managed packages are maintained by the app provider and can be upgraded by the customer. Unmanaged packages are templates where the underlying code can be seen and changed but not upgraded. Package type is listed on the Details tab of an AppExchange listing.