



General Questions
Education Summit is a convening of Trailblazers to share stories, knowledge, and innovation focused on empowering your institution to drive efficiency, growth, and productivity. With more than 90+ sessions, learn about our latest innovations and engage with a community of educators.
Education Summit is the premier AI event for education leaders and Trailblazers who use technology to increase efficiency and drive success at their institutions.
Salesforce for Education connects insights across recruitment and admissions, student services, advancement, and marketing on an integrated platform for a unified view of every constituent, helping you drive learner and institution success from anywhere. Whether you’re new to Salesforce for Education or an expert, we have a journey tailored for you.
Education Summit takes place in Chicago, Illinois, at the McCormick Convention Center — located at 2301 S Martin Luther King Dr, Chicago, IL 60616 — on March 10–12, 2025.
Our full catalog with 90+ session is now live! Times and locations will be available in February.
Education Summit will be broadcasting select sessions, including our main keynote, on Salesforce+. Stay tuned for more information. Selected on-demand sessions will also be available for viewing on Salesforce+ in March 2025.
Salesforce+ is a new streaming service that gives you a front-row seat to select Education Summit content and unlimited access to Salesforce’s original series. Membership is free, easy, and available to everyone.
Lunch
Served 12:00 p.m.–1:30 p.m. on both days in the Meals Area on Level 3.
Preordered specialty meals for lunch will be marked with displayed signage.
Afternoon Refreshments
2:30 p.m. - 3:30 p.m.
Light refreshments will be available in the Campground
Water Stations
We have stations in the foyer areas on Level 1 and Level 3 as well as inside the Campground.
Contact the Help Desk from Monday through Friday, 8:00 a.m.–8:00 p.m. CT at:
Phone (U.S. and Canada): +1-866-855-3818
Phone (International): +1-650-416-8832
Email: EducationSummit@salesforce.com
Registration
To register for Education Summit, use this link. Then, create an account or login to register. This account will give you access to your registration details, sessions, agenda builder, and so much more.
If you are a full time employee of a private education institution or a nonprofit, the rate is:
$549 — Expires 2/28 at 11:59 p.m. PT
$799 — Final price
If you are a full time employee of a public education institution or a government entity, the rate is:
$549 — Expires 2/28 at 11:59 p.m. PT
$799 — Final price
If you’re not a full time employee of an education institution, a nonprofit, or a government entity, the rate is:
$799 — Until end of event
If you’re an official Salesforce partner, you must reach out to partnersuccess@salesforce.com to secure a pass and the rate is:
$1,499 — Until end of event
* All attendees that register at these rates are subject to verification.
Registrants who are a full time employee of a private education institution, public education institution, nonprofit or government entity are qualified for the standard rate of $549 until 2/28 at 11:59 p.m. PT.
All partners interested in attending Education Summit must reach out to partnersuccess@salesforce.com to secure a pass at the partner rate of $1,499.
The conference pass is valid March 10–12 and includes access to keynotes and sessions, the expo hall, breakfast and lunch, and evening receptions.
Contact the Help Desk from Monday through Friday, 8:00 a.m.–8:00 p.m. CT at:
Phone (US and Canada): +1-866-855-3818
Phone (International): +1-650-416-8832
Please contact the Education Summit Registration and Housing team from 8:00 a.m.–8:00 p.m. CT
Email: EducationSummit@salesforce.com
U.S./Canada +1-866-855-3818
International: +1-650-416-8832
All cancellation requests must be submitted in writing to the Salesforce Events Help Desk at EducationSummit@salesforce.com.
For a full refund of the event registration fees, cancellation notices must be received by 11:59 p.m. PT on Friday, February 7, 2025. Cancellation notices received between 12:00 a.m. PT on Saturday, February 8, 2024, and 11:59 p.m. PT on Friday, February 21, 2025, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. PT on Saturday, February 22, 2025.
Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, February 21, 2025. Substitution requests after this date are subject to a USD 100 transaction fee.
These cancellation terms also apply to the registration fees for all classes and events offered as part of Education Summit 2025.
Substitution requests will be processed free of charge if submitted by 11:59 p.m. PT on Friday, February 21, 2025. Substitution requests after this date are subject to a USD 100 transaction fee. These cancellation terms also apply to the registration fees for all classes and events offered as part of Education Summit 2025.
We have negotiated hotel rates with Hyatt Regency McCormick Place and Marriott Marquis Chicago. More information about this discount in the Accommodations section below.
If you are a full time employee of a private education institution or a nonprofit, the rate is:
$549 — Expires 2/28 at 11:59 p.m. PT
$799 — Final price
If you are a full time employee of a public education institution or a government entity, the rate is:
$549 — Expires 2/28 at 11:59 p.m. PT
$799 — Final price
If you’re not a full time employee of an education institution, a nonprofit, or a government entity, the rate is:
$799 — Until end of event
If you’re an official Salesforce partner, you must reach out to partnersuccess@salesforce.com to secure a pass and the rate is:
$1,499 — Until end of event
* All attendees that register at these rates are subject to verification.
Please indicate your needs in the registration form. For additional help, send us an email at EducationSummit@salesforce.com.
Please indicate your needs in the registration form. For additional help, send us an email at EducationSummit@salesforce.com.
Bootcamp
Learn how to implement Education Cloud features across the entire student journey in this full-day Bootcamp.
We will get hands-on with a provided Education Cloud org, enhance operations for institutions, advancement and alumni relations, recruitment and admissions, and explore use cases for student success.
The Bootcamp training will take place on March 10 during Education Summit.
Education Cloud Training is now SOLD OUT. This was available to purchase as an add-on package for $299 (no voucher included) for attendees who successfully register for an Education Summit Full Conference pass.
You cannot purchase a Bootcamp-only pass.
Badge pick-up starts at 8:00 AM, and doors open at 8:30 AM. The program begins at 9:00 AM.
No, computers are not provided at the Educational Cloud Bootcamp. Attendees will need to bring their own computer with the ability to access an internet browser.
Bootcamp attendees should plan to have breakfast before arriving for the program. Lunch will be provided in between the morning and afternoon sessions for all Bootcamp attendees.
Each session will include an overview of the solution area followed by hands-on exercises designed to provide practical experience. Session topics are subject to change.
The morning sessions will focus on:
- Advancement and Alumni Relations
- Mentoring and Mentor Matching
- Prospect Research
- Degree Planning
- Degree Plan Templates and Intelligent Program Comparison
- Student Records
- Student Record Setup
Break for lunch that will be provided.
The afternoon sessions will focus on:
- Student Success
- Actionable Unified Search
- Pulse Checks and Watchlist Tracking
- Recruitment & Admissions
- Inquiry and Opportunity Management
- Recommender Experience
- Admissions Rubrics and Scoring
No prior experience is required, but familiarity with Education Cloud concepts may be helpful. The hands-on exercises will guide you through key functionalities.
Accommodations
Salesforce worked with Hyatt Regency McCormick Place Chicago and Marriott Marquis Chicago to secure discounted rates for Education Summit attendees. Accommodations within the Education Summit room block can be booked during the registration process and are available on a first-come, first-serve basis until February 18 at 4:00 p.m PT.
Note: This is the only official method for Education Summit 2025 hotel reservations. Salesforce does not take responsibility for reservations booked through other reservation channels.
There are several advantages to booking your accommodations through Education Summit registration:
- Guaranteed lowest rates during the conference
- Hyatt Regency McCormick Place Chicago — $219, plus tax and fees
- Marriott Marquis Chicago — $245, plus tax and fees
- Complimentary in-room internet access
- All rooms are guaranteed to be nonsmoking
- Flexible cancellation policy with no penalty if your hotel reservation is canceled within 72 hours prior to arrival
- Customer support from the Education Summit housing team
After registering, you will be able to book and make changes to a reservation by logging into the Education Summit registration portal. Changes can be made in the portal until the hotel cutoff date, February 18, at 4:00 p.m. PT.
After the hotel cutoff date, all information will be shared with the hotel and any changes will be coordinated directly with the hotel starting on February 20.
No deposits are required. If you cancel less than 72 hours prior to the arrival date, you will be charged one night’s room and tax to the card provided during the booking process.
Please contact the hotel directly to request a receipt for your hotel cost after your stay is complete.
Yes, as long as you are the cardholder for the credit card you present at check-in.
Hotel reservations made through Education Summit registration are not transferable. The substituting attendee will need to complete a new hotel reservation through the registration process and submit a new credit card to secure the reservation.
No. To obtain the discounted Education Summit rate, new reservations and changes must be made by logging into the Education Summit registration portal. Changes can be made in the portal until the hotel cutoff date, February 18, at 4:00 p.m. PT.
You will receive a hotel final confirmation number by Friday, February 20, 2025.
If you reserved a guest room during the Education Summit registration process at a discounted rate, cancellations must be made 72 hours before the scheduled arrival date. Failure to do so will incur a penalty equal to the cost of one night’s room and tax. The hotel will charge this penalty fee to the credit card on file.
No. All attendees must register and book their own hotel reservations.
If you don’t check in to your hotel on your scheduled arrival date, the hotel will cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty of the cost of one night’s room and tax, regardless of whether or not the hotel chooses to reinstate your reservation.
Travel
Chicago’s weather can be unpredictable. Please pack layers and check weather.com before you arrive.
The nearest airport to McCormick Place is Chicago Midway (MDW) Airport which is 8.1 miles away. Other nearby airports include Chicago O’Hare (ORD) (17.4 miles).
You can request an invitation letter to accompany your visa application to attend Education Summit during the registration process. Your registration must be paid in full before your letter of invitation can be issued.
Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend Education Summit. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.
Education Summit is open to international travelers who abide by regional travel restrictions and guidelines.
Session Information
Agenda Builder allows registered attendees to add a session to their agenda through reserving a seat and favoriting sessions that they are interested in. Please note that there are some session types or activities that do not appear on Agenda Builder, such as demos, as those are not reservable content.
Agenda Builder Terminology
“Seats Available” Filter = Use this filter to show only sessions that still have seats to reserve.
“Reserve” = Action to ensure your session seat is reserved. Please note this DOES NOT apply to the theater or main keynote session types.
“Reserved” = Your seat is reserved and can be viewed in your calendar. Click again to release your seat. Please note this DOES NOT apply to the theater session type.
“Drop-in Only’ = When you see this, the session is at capacity. A percentage of seats is available onsite first come, first seated for drop-ins.
Main Keynote
Join us to discover the latest product innovations and major announcements from Salesforce! Experience live demos, listen to luminary speakers, and be inspired by captivating stories of customer success.
Keynote
Experience the latest product innovations and trailblazing announcements from Salesforce with live demos, luminaries, and stories of customer success for a specific buyer, industry or topic.
Breakout
Attend our dynamic 40-minute presentation focusing on a specific product or solution, followed by a Q&A session.
Theater
Experience a concise and informative 20-minute session introducing a specific topic. Whether it's tips and tricks or a how-to presentation, you'll get the essentials in a quick, and engaging manner. Theaters aren’t reservable.
Hands-on Training
Expert-led 90-minute training to learn a product or skill. The instructor will guide you step by step through a real-world scenario, teaching you as you go. Please bring your own device.
Roundtable
Gatherings of like-minded attendees to discuss a particular topic. Opportunity to network and share best practices and common challenges facing the Salesforce community. Moderated by an expert at each table.
Workshop
Participate in an expert-led 60-minute interactive session to learn a product or skill. The Workshop description will let you know if computers are provided or if you need to bring your own device
Beginner
Beginner level sessions are content that is suitable for users who are new to the product or topic and may cover foundational concepts and skills. These sessions are designed to provide an introduction and get participants started with technology.
Intermediate
Intermediate level sessions assume general knowledge of the topic and provide a technical deeper dive into a product, service, or use case. The content focuses on features, functions, and benefits of a product or service, showcasing how the product or service can be used and integrated with other offerings. Sessions will sometimes feature customers.
Advanced
Advanced level sessions assume proficiency of the topic and typically cover in-depth content covering complex, enterprisewide use cases and strategies for the product or service, focusing on advanced features, techniques, and architectures that require significant expertise to implement. These sessions prepare participants to serve as strategic mentors and lead complex, cross-functional projects
Check out some of our top speakers and the full list on our catalog with 90+ sessions!
Reserved Seating
Reserving a seat in a session guarantees there will be space for you in that session, as long as you arrive at least 10 minutes before the start of the session. Reserved seating accounts for some of the overall availability in the session. If a session you want to attend no longer has seats available to reserve, you may still be able to attend by showing up early and joining the drop-in line.
Please note that you won’t be able to reserve seats in multiple sessions that occur at the same time. If you’re unable to obtain a seat for a session, you’re encouraged to join the drop-in line, in case a reserved seat is released.
10 minutes before the beginning of a session, all of the unclaimed reserved seats will be released to the drop-in line. This means that if you reserved a seat and don’t arrive at the door 10 minutes before the start of the session, your seat will be released to allow drop-in attendee participation. It’s your responsibility to attend sessions that you’ve reserved in a timely manner or to release your seat on the catalog or mobile app so others can reserve a spot
Session queues open 30 minutes before the published session start time. Reserved seats are seated first, and then the remaining seats are opened to the drop-in line. Drop-in seating is first come, first seated. Any unclaimed reserved seats are released to the drop-in line 10 minutes before the session start time
Favoriting sessions within the catalog adds sessions of interest to your favorites list to view when needed. You can filter for “Your Favorites” in the session catalog navigation pane. After Agenda Builder is live, your favorite sessions will also be viewable on your agenda if you turn on that filter view. As you plan out your schedule, you can favorite multiple sessions that occur at the same time. Please note that favoriting a session is not the same as reserving a seat. In February, we’ll launch reserved seating functionality, which will allow you to hold a seat in sessions.
To favorite a session, select the heart next to the session title, and the session will appear in your calendar.
No. Theater sessions are first come first served only and not reservable. On agenda builder, you will have seen the "Reserve" button which allows you to register for all other session types. When it's on a theater session, it will only be added to your agenda for visibility and does not reserve you a seat in the session due to the session length. Arrive to the session early in order to get a seat.
Onsite Information
McCormick Place, West Building, Level 3 (2317 S Indiana Ave, Chicago, IL 60616).
Enter from Marriott Marquis or Hyatt Regency Sky Bridge, take the escalators to level 3, and Badge Pickup will be located on your right.
Hours:
Monday, March 10: 12 p.m. – 7 p.m. CT
Tuesday, March 11: 7 a.m. - 6 p.m. CT
Wednesday, March 12: 7 a.m. - 2:30 p.m. CT
Important notes:
*All attendees are subject to a mandatory security screening to enter the event. Be sure to allow enough time for this when planning your arrival.
*You must show a government-issued photo ID when picking up your badge.
*All attendees must pick up their own badge. Pick up for others is not permitted.
*Attendees must wear their event badge at all times during conference activities.
*Sharing badges is prohibited.
*If you lose your badge, you will need to go to Badge Pickup and request a new one. The replacement badge fee is US$150.
Attire for the event is business casual. Please pack layers and check the weather before you arrive.
There is not a coat or bag check onsite while on-site at McCormick Place. Please utilize your hotel’s coat check or your hotel room to store valuables and bags.
Yes, a Parent’s Room is available on McCormick West, Level 1, next to the main entrance escalators. It is a Mamava Pod, so you’ll need to download the Mamava app on your phone to gain access. Note, there are no storage cubbies or refrigerators inside. If you have issues, an ambassador will be stationed nearby for support.
Yes, there are many all-gender bathrooms available throughout McCormick Place.
There is no dedicated Quiet Zone available at Education Summit but guests are welcome to use available space throughout McCormick center for breaks as needed.
Lost and Found is located at Badge Pickup. After the conference, all unclaimed items will be turned over to the McCormick Place security staff. Attendees seeking to claim lost items after the conference is over can call McCormick Place security directly at 1-312-791-6060.
Salesforce Event App
The Salesforce Events mobile app is your indispensable guide to building your personalized Education Summit schedule, navigating your way onsite, and finding information about the Summit Awards, meal locations, and more.
Download now (App Store | Google Play).
Ask Agentforce is your virtual guide for Education Summit, offering session recommendations, event info, and networking tips — right in the Salesforce Events mobile app.
Download the app and open the sidebar to find Ask Agentforce. Then either use the prompts or type a question to get started.
If you’re having any trouble with your app and/or logging in, please visit us at the Welcome Desk located in the Campground at McCormick Convention Center, Room W375cd.
Sponsors
Sponsorships for Education Summit are open to partners that are in-program with Salesforce, either as a consulting partner or an AppExchange Partner. For more information, reach out to partnersuccess@salesforce.com.