Financial Services Cloud

Add-on Features and Pricing

Maximize the value of Financial Services Cloud with specialized add-ons. From industry-specific tools and data intelligence to advanced automation and engagement layers, tailor your platform to meet every complex institutional need.

Financial Services Cloud

Accelerate digital process innovation across the front, middle, and back office and put your customer at the center of everything.

*Total cost billed annually. All prices in USD.

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Financial Services Cloud Core Edition Financial Services Cloud Advanced Edition Financial Services Cloud Max Edition
Agentforce for Financial Services Cloud
$150/user/month
Supercharge productivity with powerful AI capabilities, purpose-built for Financial Services Cloud.
Available for purchase Available for purchase Included
Flow Orchestration
$1/orchestration run/org
Create multistep processes that interact with multiple users.
Available for purchase Available for purchase Available for purchase
Financial Services Cloud Intelligence
$250/user/month*
Purpose-built analytics and AI for Financial Services Cloud.

Includes 600 Financial Insights credits.
Available for purchase Available for purchase Available for purchase
CRM Analytics for Financial Services Cloud
$165/user/month*
Get prebuilt, customizable financial services-specific AI-powered analytics.
Available for purchase Available for purchase Available for purchase
Experience Cloud for Financial Services Cloud
$10/member/month or $4/login/month
Launch simple client-facing sites and portals that use industry data models, components, flows, and templates.
Available for purchase Available for purchase Available for purchase
Experience Cloud+ for Financial Services Cloud
$35/member/month or $15/login/month
Build robust client-facing sites and portals with full data sharing and reporting access.
Available for purchase Available for purchase Available for purchase
Partner Ecosystem Management for Financial Services Cloud
$75/member/month or $30/login/month
Build fully featured partner-facing sites and portals that use both the sales and industry data models, components, flows, and templates.
Available for purchase Available for purchase Available for purchase
Intelligent Document Reader
$0
Increase efficiency by automatically extracting forms data into Financial Services Cloud.
Available for purchase Available for purchase Available for purchase
Salesforce Scheduler
$25/user/month* or $15/asset/month*
Book customer appointments with the right specialist at the right time and place.
Available for purchase Available for purchase Included
Shield
30% of net spend
Meet compliance and industry regulations by protecting, monitoring, and retaining critical Salesforce data.
Available for purchase Available for purchase Available for purchase
Digital Engagement
$75/user/month*
Reach customers across every digital channel.
Available for purchase Available for purchase Included
Collections and Recovery
$0/user/month
Financial Services Cloud for Insurance Brokerages is available with Service editions, Sales and Service editions, and all Agentforce 1 Editions.
Not applicable Included Included
Collections Credits
$1000/1000 credits/term
Optimize your collections processes and increase financial recovery with additional collections credits.
Not applicable Available for purchase Available for purchase
Salesforce Feedback Management — Growth
$46,000/org/month*
Automate and analyze feedback at every stage of a customer journey.
Available for purchase Available for purchase Included
Salesforce Feedback Management — Starter
$13,500/org/month*
Improve customer experiences with unified feedback.
Available for purchase Available for purchase Included
Customer Lifecycle Analytics
$165/user/month*
Powered by CRM Analytics, dive deeper into survey performance and response data. Requires Salesforce Surveys response pack.
Available for purchase Available for purchase Available for purchase
Salesforce Surveys Response Pack
$300/1,000 responses
Continue gathering feedback across all meaningful touchpoints.
Available for purchase Available for purchase Available for purchase

Insurance

Drive core insurance processes with modern digital experiences across the end-to-end policy lifecycle, on a unified customer-centric platform.

*Total cost billed annually. All prices in USD.

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Financial Services Cloud Core Edition Financial Services Cloud Advanced Edition Financial Services Cloud Max Edition
Financial Services Cloud for Insurance Brokerages
$0/user/month
Financial Services Cloud for Insurance Brokerages is available with Service editions, Sales and Service editions, and all Agentforce 1 Editions.

Not applicable
Included Included
Insurance Brokerage Credits
$10,000/1,000 brokerage credits
Get a complete view of the customer across producers and account managers with additional brokerage credits.
Not applicable Available for purchase Available for purchase
Digital Insurance
$180,000 per org/year (Billed annually)
Deliver real-time digital quoting, end-to-end policy management, and product and rating management. Enable all core insurance operations from a customer-centric platform.
Available for purchase Available for purchase Included
Policy Administration
$75,000 per $5 million GWP — Gross Written Premium (Billed annually)
Manage the entire policy lifecycle on a unified, digital-first insurance platform.
Available for purchase Available for purchase
Available for purchase
Claims Management
$50,000 per 50,000 Claims Management Credits
Digitally manage the entire claims lifecycle spanning peril-centric intake, auto adjudication, managing reserves, and payment.
Available for purchase Available for purchase
Available for purchase
Group Benefits
$60,000 per 3 million Group Benefits Credits
Automate your entire group benefits value chain on a single platform for faster speed to market.
Available for purchase Available for purchase Available for purchase

Origination - Loan and Deposit Account

From point of sale to origination - simplify lending & deposit account origination through a flexible, AI-powered solution.

*Total cost billed annually. All prices in USD.

**Per user products require an annual contract and are billed annually.

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Financial Services Cloud Core Edition Financial Services Cloud Advanced Edition Financial Services Cloud Max Edition
Digital Origination
$175,000 year/org
From point of sale to origination — simplify multiproduct lending journeys on a flexible, customer-centered platform.
Available for purchase Available for purchase Included
(FSC Sales/Sales & Service Max Editions)
Digital Origination Additional Applications
$6,000/1,000 additional applications
Simplify Origination on a flexible, customer centered platform with additional Origination applications.
Available for purchase Available for purchase Available for purchase