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How Connected CRM Drives Revenue

Featured Speakers:

Moira Smalley, Marketing Automation, CRM, E-Commerce at Nucleus Research

Keith Pearce, Vice President Product Marketing, Service Cloud at Salesforce

As a company focused on creating a one-to-one relationship with your customers, you use service information to inform sales, marketing, and product development. But, do you use customer relationship management (CRM) data to provide better, more individualized service to your customers? Are you using CRM data to leverage your service department to boost sales?

Attend this webinar live to learn about:

· The benefits of tying your Salesforce CRM platform to your customer service department and unlock its sales potential

· Increasing Customer Service Department sales revenue by up to 5 times

· How to identify the top areas of real benefit of changing your service strategy to support sales using the 5 key factors of ROI

 

Access the webinar now.

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