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Salesforce and Avaya's Global Alliance
Featured Speakers
Karen Hardy, Vice President – Product Marketing at Avaya
Bernard Gutnick, Senior Director – Product Marketing at Avaya
Keith Pearce, Vice President – Product Marketing at Salesforce
Attend this webinar and you'll learn about how Salesforce and Avaya have partnered to combine the two company's market-leading positions in Contact Center and CRM to deliver the industry's first true Omni channel solution.
The webinar traces how consumer communication preferences are in conflict with how today's traditional contact center market has evolved, and guides the audience through how the two companies are enabling intelligent, conversational service by combining forces and integrating their respective service platforms.